Quality Enhancement Specialist

3 days ago


Sydney, New South Wales, Australia beBeeQuality Full time $75,000 - $115,625
Job Title: Quality Assurance Coordinator

As a Quality Assurance Coordinator, you will play a pivotal role in driving quality improvement across the organization. This involves planning, managing, and coordinating quality activities and client feedback systems to support all facets of quality enhancement.

  • Main Responsibilities:
  • Manage client feedback systems and processes
  • Coordinate internal and external audit schedules
  • Identify, lead, and participate in quality improvement projects
  • Coordinate actions based on audit results and review processes
  • Review department policies, procedures, and forms annually and update as needed
  • Develop and deliver training programs on quality management principles and practices
  • Review and interpret information to drive organizational improvements and initiatives

Requirements:

  • A minimum of 1 year's experience in quality management within a health-related field
  • Experience with ISO9001:2015 QMS or similar accreditations
  • A high level of confidentiality and exceptional communication skills – verbal & written
  • A continuous improvement/quality mindset
  • Excellent communicator with strong facilitation and conflict resolution skills
  • Certification and/or experience in Quality Assurance and Continual Improvement in health & wellbeing is preferred
  • A strong background in reporting and analytics
  • Strong skills in Excel

Benefits:

  • A hybrid work arrangement with 2 days per week from the office
  • Career progression opportunities for the right individual
  • Other benefits include wellbeing days, volunteer days, and a generous parental leave policy

About Us:

We are a people-focused, customer-first, purpose-driven team that works together daily to innovate and make a positive impact. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.



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