ICT Support Expert

1 day ago

Melbourne, Victoria, Australia beBeeCareer Full time $80,000 - $90,000
Customer Support Specialist

OverviewWe are seeking a highly skilled Customer Support Specialist to join our dynamic team in Melbourne. As a key member of our ICT support team, you will provide essential support, education, and guidance to clients in the deployment and maintenance of their computer infrastructure.

Key Responsibilities:
  • Responding to inquiries and providing technical assistance and troubleshooting for software and hardware problems.
  • Providing support to clients for various software applications, ensuring timely resolution of user issues and minimal disruption to business operations.
  • Determining software and hardware requirements to provide effective solutions to client issues.
Requirements:

Our ideal candidate will have a Bachelor's degree in a relevant field such as Mechanical Engineering or Information Technology, with strong proficiency in CAD software, particularly Solid Edge Portfolio and Rhino. Proven expertise in PLM implementation and support, specifically with Siemens Teamcenter, is also required.

What We Offer:

A competitive annual salary of 80,000 - 90,000 plus superannuation, and opportunities for career growth and development in a dynamic and innovative environment.

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