Retail Operations Manager

1 week ago


City of Wyndham, Australia The Reject Shop Full time
About The Reject Shop

We're a retail company that's passionate about creating memorable shopping experiences for our customers. Our team is dedicated to making every visit to our store an adventure.

Job Summary

We're seeking a highly motivated and experienced Retail Operations Manager to join our team at The Reject Shop. As a key member of our retail family, you will be responsible for assisting in the day-to-day operations of our store, leading and motivating our sales team, and delivering top-notch customer service.

Key Responsibilities
  1. Assist in Store Operations: Ensure the store is visually stunning, manage inventory, and optimize product displays.
  2. Lead and Motivate the Sales Team: Foster a positive and energetic work environment, leading by example and providing guidance and support to team members.
  3. Deliver Exceptional Customer Service: Go above and beyond to make every customer's visit memorable, ensuring a safe and welcoming environment for all.
  4. Problem-Solve and Resolve Challenges: Make quick, effective decisions to resolve issues and drive business results.
  5. Contribute to Sales Strategies: Collaborate with the team to develop and execute sales strategies to achieve and exceed targets.
  6. Ensure a Safe Environment: Prioritize the safety of our customers and team members in everything you do.
What We Offer
  1. Work-Life Balance: Enjoy a rotating roster, including 1 in 3 weekends, with flexible work arrangements available.
  2. Team Member Discounts: Receive discounts for you and an immediate family member (permanent team members).
  3. Humanforce Thrive: Access instant pay and financial wellbeing support.
  4. Paid Parental Leave: Support primary and secondary caregivers with our paid parental leave program.
  5. Employee Assistance Program: Enjoy free and confidential professional counselling for work and personal issues.


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