Retail Operations Manager
7 days ago
Macpac is a leading outdoor brand that has been a part of New Zealand's retail landscape since 1973. Our mission is to facilitate adventure for as many people as possible, while operating in a way that is both ethical and sustainable.
Our CultureWe pride ourselves on creating a supportive and inclusive culture that values diversity and innovation. Our team is passionate about the outdoors and is committed to making a positive impact on the environment.
Key ResponsibilitiesThe Assistant Store Manager will be responsible for supporting store operations and assisting with leading our teams. Key responsibilities include:
- Building a Customer-Centric Culture: Dedicated to delivering exceptional customer service and creating a positive shopping experience.
- Product Knowledge and Expertise: Sharing knowledge and experience with customers and team members to drive sales and customer satisfaction.
- Team Leadership and Development: Leading, developing, and motivating a team to meet their full potential and achieve business objectives.
- Visual Merchandising and Store Operations: Ensuring stores are visually appealing and operating efficiently, with a focus on stock control, health and safety, and store security.
- Basic Financial Reporting: Providing basic financial reporting and analysis to support business decision-making.
We are seeking a passionate and skilled retail professional who is:
- Committed to Customer Service: Dedicated to delivering exceptional customer service and creating a positive shopping experience.
- Product Knowledgeable: Has a strong understanding of outdoor clothing and equipment, or is willing to learn.
- A Team Player: Able to work collaboratively with the team to achieve business objectives.
- Adaptable and Flexible: Able to thrive in a fast-paced and rapidly changing environment.
We are looking for someone who is passionate about the outdoors, has a strong work ethic, and is committed to delivering exceptional customer service. If you are a motivated and enthusiastic retail professional who is looking for a new challenge, we would love to hear from you.
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