Sales Consultant

3 weeks ago


Manningham, Australia DFP Recruitment Services Full time
About the Company

We are proud to partner with a leading industry innovator, renowned for its commitment to sustainability and premium product offerings. Our client is a family-owned business with over 120 years of experience, providing high-quality domestic appliances that exceed customer expectations.

The Role

We are seeking a sales-focused individual to join our experience centre in Doncaster. As a sales consultant, you will be responsible for delivering exceptional customer service, providing product solutions, and building strong relationships with our clients. You will work closely with our culinary team to coordinate cooking classes and ensure a seamless customer experience.

Key Responsibilities
  • Consult with customers to provide product information, demonstrations, and quotations
  • Ensure showroom and equipment are clean and meet display standards
  • Support the culinary team with cooking classes and product training
  • Continuously improve product knowledge to offer best solutions to customers
  • Assist with telephone inquiries and general administration duties
  • Participate in trading nights, product training sessions, and showroom events
  • Achieve and exceed team-based targets and KPIs
Requirements
  • Experience delivering world-class customer service standards with a consultative approach
  • Ability to work and succeed in a team environment
  • Ability to resolve customer inquiries and potential conflicts in a professional manner
  • Adaptability and ability to think quickly to provide solutions to customers
  • Excellent communication skills
  • Intermediate knowledge of systems, including MS Excel and CRM software
Benefits
  • Staff discounts on products
  • Training, coaching, and development from an experienced Centre Manager
  • Career development opportunities from a company that supports growing from within
  • Opportunity to join a fantastic workplace culture and team

Successful candidates must be able to work 15-20 hours per week across Friday, Saturday, and Sundays, rostered between 10AM to 9PM.


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