Sales and Customer Service Consultant

4 weeks ago

Manningham, Australia Medibank Full time

About the Role:

We are seeking a highly skilled Sales and Customer Service Consultant to join our team at Medibank. As a Local Community Consultant, you will play a pivotal role in bringing Medibank products and services to your local community.

As a Sales and Customer Service Consultant, you will be responsible for providing exceptional customer service and support to our customers. You will possess a cross-set of skills and diversity that equip you to solve a range of standard day-to-day problems, and to serve local customers in the communication channels of their choice.

About You:

  • You are a multitasking super star with the ability to apply your knowledge across various channels including virtual messaging, face-to-face as well as our phone-based systems.
  • You thrive on providing great service to the local community. Growing and keeping your customer base is critically important to you.
  • Being self-motivated and results-focussed are part of your personal 'DNA'.
  • You will possess strong diligence particularly when providing (the right) products and services to your customers, and you are always fastidious about interaction accuracy and the protection of your customers' privacy.
  • Your formidable team spirit makes you a truly supportive team player – someone willing to step outside your nominal role (and sometimes your comfort zone) to test ideas and support your peers...all with the ambition of serving the community better

Why You'll Love It Here:

  • Flexible Working: Enjoy the freedom to work in-store, work from home, or work out in the community - depending on business requirements.
  • Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
  • Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. To learn about our commitments and employee experiences, go to https://careers.medibank.com.au/culture/diversity-inclusion/

We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ individuals. For any adjustments or alternative formats during the recruitment process, please contact us at careers@medibank.com.au.

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