Medical Support Specialist

1 week ago


Doncaster East, Victoria, Australia I-MED Full time
About this Role

We are seeking a highly skilled Medical Receptionist to join our team at I-MED Radiology Network. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to patients, referrers, and other customers.

Key Responsibilities:
  • Greet patients warmly and assist with check-in procedures.
  • Answer phone calls promptly and handle inquiries professionally.
  • Ensure smooth clinic operations during business hours.
Requirements:
  • Clear verbal and written communication skills.
  • Exceptional customer service skills while showing compassion and empathy.
  • Strong organisational abilities to manage appointments and patient flow.
  • Flexibility to adapt to changing priorities.
  • Ability to multitask effectively in a fast-paced environment.
What We Offer:
  • A competitive remuneration package corresponding with experience.
  • Comprehensive induction training and ongoing development opportunities.
  • The chance to work with a dedicated and fun-loving team that values diversity and inclusion.
  • A commitment to your health and well-being, including access to an employee assistance program.

We welcome applications from individuals who are passionate about delivering high-quality healthcare services and have the skills and qualifications required for this role. If you are interested in this opportunity, please submit your updated CV.


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