Medical Front Office Coordinator

6 hours ago


Doncaster East, Victoria, Australia I-MED Full time

About this role

We are seeking a Medical Front Office Coordinator to provide high-level reception duties and administrative services while ensuring the delivery of professional, caring, and friendly services to patients, referrers, and other customers.

As a Medical Front Office Coordinator, you will be the first point of contact for our patients. Your responsibilities will include:

  • Greeting patients warmly and assisting with check-in procedures.
  • Answering phone calls promptly and handling inquiries professionally.
  • Ensuring smooth clinic operations during business hours.

Company Overview

I-MED Radiology Network is a team of over 4,000 people connected by a vision to help save lives and reduce uncertainty. We value teamwork, quality healthcare, and delivering excellent results.

Salary and Benefits

This full-time position offers a competitive salary range of $65,000 - $80,000 per year, corresponding with experience. You will also receive comprehensive induction training, ongoing development opportunities, and access to an employee assistance program.

Job Requirements

To succeed in this role, you will need:

  • Clear verbal and written communication skills.
  • Exceptional customer service skills while showing compassion and empathy.
  • Strong organizational abilities to manage appointments and patient flow.
  • Flexibility to adapt to changing priorities.
  • Ability to multitask effectively in a fast-paced environment.

Diversity and Inclusion

We support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation, and gender identity. If you're interested in this opportunity but don't feel like you tick all the boxes, we encourage you to apply nonetheless.



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