Technical Support Specialist

2 months ago


Doncaster East, Victoria, Australia Bytewize Full time

Job Description

Bytewize is a leading IT services company seeking highly experienced professionals to fill contract and ongoing employment positions within our Education Sector Technical Support team.

We require skilled IT professionals to provide technical support services to the Department of Education through the Technical Support to Schools Program (TSSP). As a trusted panel member of TSSP, Bytewize has been delivering high-quality technical support services to the education sector for over 25 years.

Successful candidates will have a minimum of 5 years' industry experience, including previous experience within the TSSP program or extensive experience within the education sector, or equivalent corporate industry experience.

Key Responsibilities

  • Manage and service Windows and Apple devices on an enterprise scale
  • Administer and support Hyper-V virtualized server environments
  • Administer various Windows and Linux based servers
  • Cloud based service management and administration
  • Mobile Device Management administration and deployment

Requirements

  • Highly motivated industry professional with excellent problem-solving techniques and communication skills
  • Punctual, reliable, and well-organized with excellent human relations and people skills
  • Australian citizenship or permanent residency and current driver's license
  • Police and background checks will be performed on all shortlisted candidates

Remuneration and Benefits

  • Competitive pay rate based on skill set and level of relevant industry experience
  • Reviews on staff pay rates based on performance
  • Top pay rates guaranteed to all candidates with a total salary package in the range of $90,000-$110,000
  • ABN Contract or TFN Contract wages or salary remuneration options


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