Driving Customer Experience Through Effective Leadership
2 weeks ago
At the Cotton On Group, we're passionate about empowering our team members to be their authentic selves.
We're a diverse team of 20,000 across the globe, united by our love for thinking big and having fun along the way.
As an Assistant Store Manager, you'll play a vital role in enabling your team to create exceptional customer experiences and drive business outcomes for your store.
Key responsibilities include:
- Leading and embedding a culture that fosters a team of engaged product and brand ambassadors
- Enabling and developing your team to be customer-first, people-focused, and results-driven
- Embedding customer excellence while growing store results through clear direction and operational excellence
- Bringing a commercial eye to the store, spotting trade opportunities, and finding solutions to improve the customer experience and store results
- Managing store schedules and wages effectively to achieve productivity and wage targets
You'll also have the opportunity to advocate for our Foundation, leading your team on how they can make a positive impact on our projects around the world.
It's not just a job – it's about making a difference in everything we do.
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