
Senior Operations Manager
19 hours ago
The role of Senior Operations Manager at a prominent sports bar and grill chain involves overseeing the day-to-day activities, including kitchen teams, functions, food and beverage, maintenance, and other tasks. This position requires strong leadership and guidance to staff members.
This dynamic environment offers an opportunity to manage operations, enhance the establishment's reputation, and build relationships with loyal customers through our loyalty program. As a key member of the management team, you will be responsible for monitoring online reviews and feedback platforms, reviewing financial transactions, and providing ongoing training and professional development opportunities for staff members.
Required Skills and Qualifications:- A minimum of 3 years of experience in hospitality management
- Prior experience in both bar and restaurant environments
- Financial management skills
- Able to lead, train, and develop a team
- RSA, RSG, TAB Basics & Advanced certifications
- A first aid certificate preferred but not essential
- A competitive salary package and performance-based incentives
- An opportunity to work in a lively and vibrant atmosphere
- Opportunity to travel for work
- Support from our Operations team, finance, IT, marketing, Customer Service, Development and People & Culture
We are looking for a highly motivated individual who is able to lead a team and make strategic decisions. If you are passionate about delivering exceptional customer experiences and managing high-performing teams, we encourage you to apply.
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