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Portfolio Manager
3 weeks ago
As a professional in facilities management, you will play a pivotal role in ensuring the smooth operation and maintenance of allocated portfolios.
Key responsibilities include delivering financial, technical, maintenance, procurement, asset, and vendor management programs to meet service delivery expectations without introducing risk.
Routine travel is required to fulfill site inspection obligations across the assigned portfolio.
Key Responsibilities- Proactively develop and manage occupier and client relationships to ensure seamless service delivery.
- Deliver customer and property services to a portfolio of buildings, prioritizing stakeholder engagement.
- Conduct building inspections and complete reports within governance timeframe for respective portfolios.
- Maintain compliance with regulations/requirements of client contracts and all facilities procedures.
- Contribute to the effective and efficient operations of the portfolio/facilities, sharing continuous improvement initiatives.
- Liaise with facilities vendors and coordinate facilities works in conjunction with the account team.
- Deliver facilities-related projects in line with agreed objectives.
- Manage and monitor service outputs to achieve standards against KPIs and service level targets, reporting regularly to key stakeholders.
- Understand the operational and technical requirements of the elements of the site for which responsible.
- Prior experience in facilities, property management, hospitality, or related fields preferred.
- Tertiary qualifications in Property, Facilities, or Trade-related fields desirable but not mandatory.
- Demonstrated aptitude in interpreting and analyzing numerical data for reporting.
- Understanding of basic technical aspects of property advantageous.
- Experience in front and back-office processes is required with strong administrative skills.
- Strong customer service focus with excellent people skills and ability to interact with diverse stakeholders.
- Strong PC literacy, ability to manage daily activities by utilizing various systems.
- Demonstrated client reporting and continuous improvement capabilities.
- Understanding of the provision of reactive maintenance and routine maintenance requiring 24-hour call out/contact requirement across the allocated portfolio.
