Senior Customer Experience Coordinator

4 days ago

Adelaide, South Australia beBee Careers Full time $60,000 - $85,000
South Australia Customer Service Role

We are looking for a dedicated individual to oversee the customer service department and tailor our store's services to meet the specific needs of local customers.

About the Role:

This is an excellent opportunity for someone with a passion for customer service to supervise a team and make a positive impact on our customers' shopping experience.

As part of our enthusiastic team, you will be working in a highly competitive supermarket environment where your unparalleled commitment to customer service will shine through.

You will have the opportunity to lead by example, motivate a team, and communicate effectively with management, team members, and customers.

  • Leadership Skills: You will supervise the customer service department and develop strong leadership and delegation skills.
  • Customer Focus: You will ensure that our store's services and products meet the specific needs of local customers.
  • Team Management: You will coach, train, and performance manage team members to achieve exceptional customer service standards.

Key Responsibilities:

  • Supervise the customer service department and develop a tailored approach to meet the needs of local customers.
  • Lead by example and demonstrate a positive 'can-do' attitude to motivate a team.
  • Communicate effectively with management, team members, and customers to resolve issues and provide exceptional customer service.
  • Problem solve effectively and maintain a commitment to work health and safety standards.
What We Offer:
  • Above award rates
  • Training provided
  • Dynamic growing company
  • Potential for promotion
  • Multiple opportunities available

We offer an excellent career opportunity within our organization. If you are passionate about customer service and have a proven track record in leading teams, we would love to hear from you.

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