Exceptional Customer Experience Specialist

4 days ago

Adelaide, South Australia beBeeCustomer Full time $50,000 - $55,000
Job Description">

Deliver Exceptional Customer Service Experience

">

We are seeking a Senior Customer Service Officer to join our team at the Waterworld Aquatic Centre.

">

As a Senior Customer Service Officer, you will be responsible for delivering exceptional customer service experience to all patrons at both the reception and cafe. You will lead, support, and inspire team members, fostering a positive environment that promotes ownership, accountability, and a high-quality guest experience.

">

Key Responsibilities:

">
  • Respond to counter, phone, and Cafe enquiries, ensuring accurate information and appropriate services are provided to all members of the public.
  • Deliver exceptional customer service in a professional and courteous manner.
  • Offer precise information regarding services, operational hours, and general inquiries to enhance customer experience.
  • Coordinate with the management team to schedule and manage times for hire groups effectively.
  • Assist with a range of inquiries, complaints, and special needs to ensure all customer concerns are addressed.
  • Support aquatic program staff by providing relevant information to ensure the smooth operation of programs and proper use of designated areas.
  • Facilitate and provide ongoing training and development opportunities for customer service officers to enhance their skills.
  • Maintain a clean, organised, and sanitised workstation to ensure a safe and pleasant environment.
  • Provide assistance to management during emergencies to ensure swift and effective response.
">Required Skills and Qualifications">

Essential Requirements:

">
  • Working with Children Check
  • Child Safe Environments Certificate
  • Provide First Aid
">

Desirable Skills:

">
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • High energy, motivation, personable qualities, and a strong work ethic
">Benefits">

Join our dynamic team and enjoy the following benefits:

">
  • A competitive salary package
  • The opportunity to work in a fun and fast-paced environment
  • Professional development and training opportunities
  • A supportive and inclusive workplace culture
">How to Apply">

To be considered for this position, please submit your application via the link provided below.

">

If you have any questions or would like further information, please do not hesitate to contact us.

":

  • Delivering Exceptional Customer Experiences

    3 days ago

    Adelaide, South Australia beBeeCustomer Full time $108,290 - $121,215

    About this roleWe're seeking an exceptional customer experience specialist to deliver outstanding results in our commercial and industrial business.This specialist will be the primary point of contact for service and operational issues, developing strong relationships with clients through proactive communication and effective project management.Key...

  • Exceptional Customer Experience Specialist

    3 days ago

    Adelaide, South Australia beBeeCommunication Full time $45,000 - $72,000

    Customer Service Role OverviewWe are seeking skilled professionals to fill our Customer Care Representative position in Adelaide.This involves engaging with clients across Australia and New Zealand, supporting clinic operations, and delivering exceptional customer service with every interaction.As a key member of our team, you will be responsible for making...

  • Exceptional Customer Experience Specialist

    24 hours ago

    Adelaide, South Australia beBeeCustomerSupport Full time $69,000 - $73,000

    Job SummaryWe are seeking a highly skilled professional to provide exceptional customer service and support to our clients and providers.This role involves working as part of a dynamic team, responding to inquiries, resolving concerns, and maintaining a high level of professionalism.

  • Customer Experience Specialist

    4 days ago

    Adelaide, South Australia beBeeCustomer Full time $40,000 - $55,000

    Customer Experience SpecialistWe're seeking a skilled Customer Experience Specialist to drive sales and customer satisfaction during the holiday season. This is an excellent opportunity to join our retail team, providing exceptional customer service, maintaining high visual merchandising standards, and driving sales through effective techniques.Please note...

  • Delivering Exceptional Customer Experience

    5 days ago

    Adelaide, South Australia beBeeCustomerService Full time $90,000 - $120,000

    Customer Service Leadership RoleThe ideal candidate will have a proven track record of delivering exceptional customer service and leading high-performing teams to achieve outstanding results.This key leadership role is responsible for overseeing the delivery of seamless, compassionate, and informed customer service that empowers and reassures those reaching...

  • Providing Exceptional Customer Experience

    15 hours ago

    Adelaide, South Australia beBeeCustomer Full time $3,001 - $32,000

    Job OpportunityWe are seeking a highly skilled Customer Service Officer to join our team.The successful candidate will be responsible for providing exceptional customer service and support to clients, staff members, and visitors.Main Responsibilities:Responding to enquiries at the Switchboard and Enquiries DeskCoordinating messages and paging with precision...

  • Customer Experience Specialist

    5 days ago

    Adelaide, South Australia beBeeCustomerExperience Full time $60,000 - $100,000

    Job Role OverviewWe are seeking a dedicated customer experience specialist to join our team in Wingfield.The successful candidate will be responsible for delivering exceptional customer service through timely and efficient provision of products.Respond to customer enquiries, orders and service needs over phone and email.Handle all administrative aspects of...

  • Delivering Exceptional Customer Experiences

    5 days ago

    Adelaide, South Australia beBeeCustomerService Full time

    Job OpportunityWe are seeking a Customer Service professional to join our team. The successful candidate will be responsible for managing sales pipelines, processing orders, and interfacing with key stakeholders.This role involves providing exceptional customer service by responding effectively to customer requests and showing a deep understanding of their...

  • Exceptional Customer Experience Leader

    5 days ago

    Adelaide, South Australia beBeeRetail Full time $65,000 - $95,000

    As a highly skilled and motivated Assistant Store Manager, you will be responsible for delivering exceptional customer experiences and driving business growth.The role involves assisting with managing budgets, interpreting financial reports, and generating efficient rosters to ensure the achievement of key performance indicators.You will also support the...

  • Delivering Exceptional Customer Experiences

    5 days ago

    Adelaide, South Australia beBeeCustomer Full time $120,000 - $150,000

    Job DescriptionThe role of Branch Manager is pivotal to our organization, leading a team of customer service professionals to deliver exceptional service to customers.This position assumes accountability for branch performance with a focus on safety and achieving key performance indicators associated with revenue, fleet utilization and customer...