Telecommunications Sales Specialist

3 weeks ago

Bendigo, Victoria, Australia AGL Energy Full time

Be a part of the transformation. Together, we will shape the future.

At AGL, we are committed to providing energy solutions for millions of customers while striving for a more sustainable future. This is an exciting opportunity to contribute to a pivotal moment in our industry as we innovate how homes and businesses operate across Australia. Join a team of talented professionals and enhance your career in a collaborative and supportive environment.

About the Position

We are seeking motivated and dedicated individuals to enhance our inbound telecommunications sales team.

This position focuses on driving sales initiatives for NBN and Mobile services, as well as cross-selling our offerings to both new and existing clients through inbound inquiries.

While prior sales experience is advantageous, we welcome all candidates who are eager to learn and develop their skills in this sector.

In this role, you will be responsible for:

  • Managing inbound sales inquiries from prospective and current customers.
  • Communicating product details and maximizing opportunities for cross-selling and up-selling.
  • Engaging with a diverse range of customers, adapting your approach to various demographics and technical backgrounds.

Each day will bring new challenges, providing you with the chance to grow and refine your skill set. Strong negotiation and objection handling abilities will be crucial for your success.

We value adaptability and resilience, offering comprehensive training and ongoing support to ensure you thrive in this role.

Key Skills Required:

  • Sales and Negotiation: Comfort in managing sales discussions and utilizing negotiation skills to drive conversions.
  • Resilience and Self-Motivation: Ability to perform under pressure while maintaining a positive outlook and delivering exceptional customer service.
  • Problem-Solving: Proficiency in navigating uncertainties and resolving complex issues effectively.
  • Effective Communication: Strong verbal and written skills for engaging with customers and conveying information clearly.
  • Technological Proficiency: A willingness to learn and adapt to new technologies is essential.
  • Customer-Focused Mindset: A commitment to providing outstanding customer experiences and ensuring satisfaction.
  • Team Collaboration: Ability to work independently while fostering a supportive team environment.

What We Offer:

  • A competitive salary and commission structure.
  • A supportive leadership team dedicated to your success and growth.
  • Regular one-on-one meetings with your team leader for ongoing development.

Previous experience in telecommunications, sales, or call center environments is highly desirable but not mandatory.

Applicants must possess full working rights in Australia.

Commitment to Inclusion:

AGL values diversity and encourages applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. We are dedicated to fostering a diverse workforce and invite candidates to share their experiences. Reasonable adjustments will be made throughout the recruitment process to respect the privacy of those who choose not to disclose.

AGL is committed to responding to every applicant.

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