Telecommunications Sales Specialist

3 weeks ago

Bendigo, Victoria, Australia AGL Energy Full time

Be a part of the transformation. Together, we will shape the future.

At AGL, we are committed to powering over four million customers while transitioning towards a more sustainable future. This is an exciting period to be involved with us as we redefine how households and businesses operate across Australia. Your contributions will be significant as you collaborate with some of the most talented professionals in the industry. In a supportive and innovative environment, you will have the opportunity to grow and develop your skills while playing a vital role in shaping the future of energy.
Every member of AGL is crucial in building a better energy landscape, and we invite you to be part of this journey.

About the Position

We are seeking motivated and dedicated individuals who are willing to go the extra mile for our clients to join our inbound telecommunications sales team.

This position primarily focuses on driving all NBN and mobile sales initiatives, as well as cross-selling our offerings to both new and existing clients through inbound inquiries.

While prior sales experience is advantageous, we welcome all candidates who are eager to learn and grow in this sector.

In this role, you will manage inbound sales inquiries from new and existing clients. Your responsibilities will include communicating product and plan details while maximizing cross-selling and up-selling opportunities. You will engage with a diverse range of customers, encompassing various ages and levels of technical knowledge.

Each day will present new and exciting challenges, providing you with the chance to enhance your skill set. Your strong negotiation and objection handling abilities will be essential for your success.

We value adaptability and resilience, and we will provide you with thorough training and ongoing support to ensure your success in this role.

Desired Skills:

  • Sales, Negotiation, and Objection Handling: Comfort in managing sales discussions and utilizing your negotiation skills to drive conversions.
  • Resilience and Self-Motivation: Ability to perform under pressure while maintaining a positive demeanor and delivering exceptional customer service.
  • Problem-Solving Skills: Proficiency in addressing ambiguities and resolving complex issues efficiently.
  • Excellent Communication: Strong verbal and written communication skills are vital for effectively engaging with clients and conveying information clearly.
  • Tech Savviness: A willingness to learn and adapt to new technologies is essential.
  • Customer-Centric Approach: A passion for providing outstanding customer experiences and going the extra mile to ensure satisfaction.
  • Team Player: Ability to handle various tasks independently while also collaborating effectively with team members.

What We Offer:

  • A competitive salary and commission structure.
  • A supportive team leader dedicated to your success and growth.
  • Regular check-ins with your team leader, including structured one-on-one sessions.

Previous experience in telecommunications, sales, or call center environments is highly desirable but not mandatory.

All applicants must possess full working rights in Australia.

Inclusion at AGL

AGL values diversity and encourages applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. We are committed to maintaining a diverse workforce and encourage applicants to share their experiences. We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose.

AGL is an employer committed to responding to every applicant.

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