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Enrolment Officer

2 months ago

central coast, Australia SDA Schools NNSW Ltd Full time
Job Description

Central Coast Adventist School is seeking a highly skilled and experienced Enrolment Officer to join our front office and marketing team. This is a full-time position that requires strong interpersonal and organisational skills to oversee all aspects of the enrolment process.

Key Responsibilities
  • Enrolment Management: Manage enrolment enquiries, waiting lists, and facilitate enrolment interviews and onboarding of new families in close consultation with the Principal.
  • Database Management: Associate responsibility to manage enrolment databases and school management software.
  • Customer Service: Ensure a high level of customer service to staff, students, and their families.
  • Administrative Support: Provide administrative support to the Principal and other staff members as required.
  • Communication: Draft clear, articulate, and professional emails and internal communications, with a high standard of written English.
  • Teamwork: Demonstrate self-initiative to contribute to the team, particularly in periods of low enquiry activity.
  • Technical Skills: Advanced computer skills in the MS suite; Word, Excel, Outlook.
Requirements
  • Qualifications: Relevant qualifications and experience in a similar role.
  • Skills: Strong interpersonal and organisational skills, excellent communication and customer service skills, and advanced computer skills.
  • Experience: Proven experience in a similar role, with a strong understanding of enrolment processes and procedures.
  • Working with Children Check: Only applicants with a Working With Children Check (WWCC) will be considered for this role.
Working Conditions

The position may be subject to stand down periods during non-school terms in consultation with the applicant and the School. The successful applicant will be provided with access to the Staff Handbook that sets out the expectations and requirements of employment at the school.

Selection Criteria

The successful applicant will be selected based on their ability to demonstrate the following criteria:

  • An understanding and commitment to the purpose and ethos of Adventist Education as described by Adventist Schools Australia.
  • Strong interpersonal and organisational skills.
  • Management of enrolment enquiries, waiting lists, and facilitating enrolment interviews and onboarding of new families in close consultation with the Principal.
  • Associate responsibility to manage enrolment databases and school management software.
  • Demonstrated capacity to work in a dynamic team environment.
  • A good communicator.
  • Ensure a high level of customer service to staff, students, and their families.
  • Proven organisational and time-management skills.
  • Able to draft clear, articulate, and professional emails and internal communications, with a high standard of written English.
  • Display self-initiative to contribute, particularly in periods of low enquiry activity.
  • Advanced computer skills in the MS suite; Word, Excel, Outlook.
  • Other administrative duties as directed by Principal.
  • Committed to child safety by providing a safe culture, safe operations, and a safe environment.