Operations Associate

6 days ago

Sydney, New South Wales, Australia moomoo Full time
Job Title: Operations Associate

At moomoo, we are seeking a highly skilled Operations Associate to join our Australian business. As a key member of our Operations team, you will play a critical role in managing day-to-day operations, ensuring the accurate and timely execution of all instructions, and contributing to the growth and success of our organization.

Key Responsibilities:
  • Settlement and Remittance Operations: Oversee daily securities settlement and remittance operations, including FX, stock/option settlement, to ensure seamless execution of all instructions.
  • Client Share Transfer Process: Facilitate client shares transfer process, ensuring efficient and secure transfer of assets.
  • Corporate Actions: Manage Corporate Actions, both domestically and internationally, to ensure compliance with regulatory requirements.
  • Operational and Risk Metrics: Vigilantly monitor operational and risk metrics, promptly escalating potential issues or anomalies.
  • Customer Experience: Collaborate with customer service and marketing teams to enhance customer experiences and drive business growth.
  • Liquidity and Risk Management: Skilfully manage liquidity and minimize risk in coordination with the finance team.
  • Process Improvement: Identify and implement initiatives to enhance operational processes and reduce risk.
  • Compliance: Close collaboration with compliance teams to maintain a robust AML and KYC program.
  • Testing and Quality Assurance: Test controls to guarantee customers receive exceptional execution quality with venues.
  • Procedure Development: Formulate, review, and enhance operational procedures and workflows in response to regulatory changes and business conditions.
  • Trade Reconciliation: Daily reconciliation of client/exchange/broker trades/option and positions, along with preparation of daily funding requirements.
  • Client and Counterparty Liaison: Liaise with clients and counterparties to address settlement issues and resolve discrepancies.
  • Project Participation: Active participation in projects and implementation of new business/system enhancements.
  • System Testing: Planning and executing system User Acceptance Testing (UAT).
Requirements:
  • Experience: Minimum 1~2 years of experience in Operations/Settlement/Remittance gained in financial or brokerage firms, or crypto related context is highly desired.
  • Education: Degree holder in Finance, Accounting or related disciplines.
  • Knowledge: Sound knowledge of the relevant rules and regulations of ASIC and AUSTRAC.
  • Skills: Self-motivated, with a good analytical mindset and ability to work under pressure; excellent presentation and problem-solving skills.
  • Language: Good command of written and spoken English and Chinese is a plus.
  • Software Proficiency: Proficient in Excel, Access and Microsoft Office Suite.

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