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Operations Associate

2 months ago

Sydney, New South Wales, Australia SB Recruitment Full time
{"title": "Operations Associate", "company": "SB Recruitment", "jobDescription": "Job Summary

We are seeking a highly skilled Operations Associate to join our dynamic team. As an Operations Associate, you will play a critical role in ensuring the smooth operation of our financial services platform.

Key Responsibilities
  • Coordinate with internal and external stakeholders to ensure timely payment of fees and invoices.
  • Manage customer inboxes and payment processing, prioritizing tasks to meet deadlines in a high-volume environment.
  • Collaborate with management to provide data-driven insights and recommend process improvements.
  • Execute account setup for new customers, manage payment arrangements, and assist with credit-related operational tasks.
  • Provide customer solutions in a fast-paced, high-volume environment, ensuring timely responses to inquiries.
Requirements
  • Degree qualified in Business, Accounting, Finance, Economics, or a related discipline.
  • At least 2 years of experience in settlements, credit, customer service, or operations in financial services.
  • Strong analytical and critical thinking skills.
  • Strong written and verbal communication skills.
  • Ability to adapt to change with ease and be resilient to cope with challenging tasks.
About Us

We are a leading fintech company revolutionizing the education finance sector. Our innovative platform empowers families to manage education costs with ease and flexibility, ensuring that quality education is within reach for everyone.

As a member of our team, you will have the opportunity to work with a dynamic group of professionals who are passionate about driving positive change in the education space.

We offer a competitive salary package, excellent training and development opportunities, and a central location with access to cafes, bars, and restaurants.

Join us and be part of a team that is committed to making a meaningful impact on the future of students and families across the country.

", "requirements": "["Degree qualified in Business, Accounting, Finance, Economics, or a related discipline.", "At least 2 years of experience in settlements, credit, customer service, or operations in financial services.", "Strong analytical and critical thinking skills.", "Strong written and verbal communication skills.", "Ability to adapt to change with ease and be resilient to cope with challenging tasks."]", "companyInfo": "SB Recruitment"}