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Strategic Client Services Leader

3 weeks ago

Charlotte Bay, Australia beBeeClient Full time $150,000 - $210,000
About the Role

We are seeking an experienced and strategic leader to drive our client services function in a key market.

This role combines leadership capabilities with direct client engagement, driving operational efficiency and delivering high-quality service to key clients.

Key Responsibilities
  • Lead and manage a team to provide exceptional service, meeting all client needs and building strong relationships.
  • Drive delivery to the highest standard using best practice processes and conducting regular reviews with clients.
  • Act as senior relationship manager for designated clients, coordinating client relationship management across the organization.
  • Liaise with senior leaders to ensure effective working relationships between teams, driving revenue growth.
  • Lead training and development, organizing sessions to keep the team up-to-date with industry best practices and company policies.