Customer Engagement Lead

2 weeks ago


Perth, Western Australia Rio Tinto Full time
Customer Engagement Specialist Role

This role is perfect for a highly motivated individual with a drive for continuous improvement.

  • The position is based in Perth and involves working from the Perth Operations Centre.
  • Ad-hoc travel to Rio Tinto sites may be required as part of the job.
About Us

We are committed to fostering a diverse and inclusive work environment where everyone feels welcome. We value and respect different perspectives, cultures, and experiences.

Our goal is to create an environment where people feel comfortable being themselves and where all voices are heard.

Key Responsibilities

This role involves delivering exceptional customer engagement through effective communication, problem-solving, and collaboration.

You will work closely with our teams to ensure seamless service delivery and contribute to our business success.

What We Offer

As a Customer Engagement Specialist at Rio Tinto, you can expect:

  • A competitive salary range: $80,000 - $110,000 per annum, depending on experience.
  • A comprehensive benefits package, including opportunities for career growth and professional development.

We are an equal opportunities employer and welcome applications from diverse candidates.



  • Perth, Western Australia RioTinto Full time

    At Rio Tinto, we are seeking a seasoned professional to lead our Utilities function as a Customer Engagement Specialist. Based in Perth, this role offers an exciting opportunity to manage the electricity and water related customer service functions for Pilbara Utilities.About the RoleThis key position will oversee the management of customer call centres,...


  • Perth, Western Australia Rio Tinto Full time

    About the RoleWe are seeking a highly motivated Customer Engagement Professional to join our team in Perth. As a key member of our operations centre, you will be responsible for building strong relationships with customers and driving continuous improvement.Key ResponsibilitiesDevelop and implement customer engagement strategies to drive business growth and...


  • Perth, Western Australia Lead Group Full time

    At Lead Group, we are seeking a highly skilled Restructuring Manager to join our team in Perth. In this role, you will have the opportunity to make a significant impact on the business and develop your professional skills through internal and external training.The successful candidate will have extensive experience in managing complex restructuring processes...


  • Perth, Western Australia Rio Tinto Full time

    At Rio Tinto, we are committed to fostering a diverse and inclusive work environment. We welcome applications from highly motivated individuals with a drive for continuous improvement.This role is based in our Perth Operations Centre and involves adhoc travel to RTIO sites as required.We particularly welcome Indigenous people of Australia and Women to apply...


  • Perth, Western Australia Rio Tinto Full time

    Role OverviewAs a Customer Engagement Professional at Rio Tinto, you will play a vital role in delivering exceptional customer experiences across our Perth Operations Centre.About the RolePerfect for a highly motivated individual with a drive for continuous improvement, this Perth-based role offers a unique opportunity to grow and develop your skills.The...


  • Perth, Western Australia CSG Talent Full time

    Embark on a challenging role as a Sales and Customer Engagement Specialist in Perth, Western Australia, within the thriving mining industry. Lead the way in customer success by cultivating long-term relationships and identifying new business opportunities to drive productivity, safety, and sustainability for our esteemed clients.The Role:Develop and maintain...


  • Perth, Western Australia Rio Tinto Full time

    About the Role">">As a Customer Engagement Manager at Rio Tinto, you will play a critical role in delivering exceptional customer service to our residential, commercial, and employee customers across the Pilbara region. This includes managing the electricity and water related customer service functions, including billing and debt collection for up to 4,000...


  • Perth, Western Australia ABN Group Full time

    About the RoleWe're seeking a highly skilled Customer Engagement Specialist to join our team at ABN Group.The successful candidate will play a pivotal role in establishing and nurturing robust relationships with tradespeople who work with us.


  • Perth, Western Australia Commonwealth Bank of Australia Full time

    About the RoleThis is a Casual position requiring 16 hours per week, with the opportunity to bid for more hours pending resource requirements. Availability is required during operating hours between 6am – 6pm AWST Monday to Friday.Key ResponsibilitiesSuccessfully answer calls presented via an automated dialler system with the objective of achieving set...


  • Perth, Western Australia RioTinto Full time

    About the RoleWe are seeking a skilled Customer Engagement Expert to join our Utilities function at Rio Tinto. This role offers an exciting opportunity to work in a fast-paced environment and contribute to the delivery of exceptional customer service.The successful candidate will be responsible for managing electricity and water-related customer service...


  • Perth, Western Australia Mills Recruitment Full time

    The Shire of East Pilbara is the largest local government in Australia, spanning an area roughly equivalent to Japan's size, situated on the edge of the Western Desert in northwestern Australia. This vast region covers a population of approximately 12,000 residents and experiences over 450,000 airport transfers annually, providing services and facilities...


  • Perth, Western Australia Lead Group Full time

    Senior Business Services Accountant OpportunityA prominent business advisory firm, renowned for delivering exceptional services to clients across Australia, is seeking a highly skilled Senior Accountant in their Business Services and Advisory team in Perth.By joining this esteemed team, you will have the opportunity to collaborate with experienced...


  • Perth, Western Australia Department of Corrective Services Full time

    About the Registry of Births, Deaths and MarriagesThe Registry of Births, Deaths and Marriages is a division of the Department of Justice, responsible for creating and permanently storing birth, death, change of name, and marriage records for life events occurring in Western Australia, as well as performing civil marriages in the Perth Registry Office.About...


  • Perth, Western Australia Rio Tinto Full time

    Customer Engagement Specialist - Perth OperationsThis is an excellent opportunity for a driven and motivated individual to join our team in Perth as a Customer Engagement Specialist.The role is based at the Perth Operations Centre, with occasional travel to Rio Tinto sites required.We welcome applications from Indigenous people of Australia and women, as we...


  • Perth, Western Australia Lead Group Full time

    Lead Group: Seeking a Senior Restructuring Manager   Are you a seasoned expert in restructuring and insolvency, passionate about driving business revival? Lead Group is seeking a skilled Senior Restructuring Manager to join our team.About the Role:   As a Senior Restructuring Manager, you will be responsible for leading complex restructuring...


  • Perth, Western Australia Lead Group Full time

    Job Title: Insolvency and Restructuring Accounting ManagerAbout the Role:Lead Group is seeking a highly skilled Insolvency and Restructuring Accounting Manager to join our team in Perth. As a key member of our team, you will have the opportunity to work closely with our clients to develop and deliver restructuring and insolvency strategies.Key...


  • Perth, Western Australia Lead Group Full time

    About the RoleLead Group is seeking a seasoned Insolvency and Restructuring Accounting Manager to join their team in Perth. As a key member of the Lead Group team, you will have the opportunity to work closely with clients to develop and deliver restructuring and insolvency strategies, overseeing engagement teams and managing multiple workstreams.Develop and...


  • Perth, Western Australia Lead Group Full time

    Job Title: Insolvency and Restructuring Accounting ManagerLead Group is seeking a seasoned professional to lead our Insolvency and Restructuring Accounting team. As a key member of our team, you will be responsible for managing complex restructuring processes and providing expert financial analysis to our clients.The ideal candidate will have a strong...


  • Perth, Western Australia Lead Group Full time

    Restructuring and Insolvency Manager PositionAt Lead Group, we are seeking an experienced Restructuring and Insolvency Manager to join our team. The ideal candidate will have a proven track record of managing complex restructuring cases and a strong understanding of accounting and financial principles.Key Responsibilities:Develop and deliver restructuring...


  • Perth, Western Australia RioTinto Full time

    At Rio Tinto, we are seeking a highly skilled CUSTOMER ENGAGEMENT SPECIALIST WITH UTILITIES EXPERTISE to join our Utilities team in Perth. This exciting role offers a unique opportunity to manage the electricity and water related customer service functions for Pilbara Utilities.About the RoleThis specialist position will oversee the customer call centre,...