Retail Operations Leader
1 week ago
About Acttif:
At Acttif, we celebrate the beauty of diversity and the power of discovery. Our mission is to redefine the perception of beauty by empowering every individual to express their uniqueness.
Position Overview:
We are seeking a Floor Manager (Senior Beauty Advisor) for our retail operations. This is a full-time role that offers a unique opportunity to share your expertise and influence within a leading beauty retail environment.
Key Benefits:
- Access to exclusive products and substantial store discounts
- Generous leave policies including parental and personal leave
- Health and wellness programs including mental health support and life insurance
- Discounted gym memberships and additional perks
- Opportunities for professional growth and development within our organization
- Competitive compensation structure including hourly rate, commission, and additional benefits
Role Responsibilities:
As a Floor Manager, you will act as a Senior Beauty Advisor, collaborating closely with the Store Manager and Assistant Store Manager to lead a dynamic team in a vibrant retail setting, ensuring an exceptional customer experience.
Your primary responsibilities will include:
- Setting an example for your team by delivering an outstanding customer experience that reflects our brand values.
- Fostering a sales-driven culture to surpass performance metrics while enhancing team capabilities through coaching and mentorship.
- Analyzing operational data to inform strategic decisions in partnership with management.
- Encouraging open dialogue within your team by providing constructive feedback and maintaining effective communication with management.
- Acting as the point of contact for customer and team member inquiries, confidently making decisions in a fast-paced environment.
Qualifications:
- Willingness to work a flexible schedule to meet store needs.
- Proven experience in retail management, including financial oversight, sales forecasting, team leadership, inventory management, and visual merchandising.
- Proficiency in Microsoft Office Suite for data analysis and reporting.
- A hands-on leadership style with a passion for motivating and developing team members.
- Commitment to delivering exceptional customer service and enhancing the retail experience.
- A strong desire to cultivate a positive workplace culture that values feedback and supports career development.
- A track record of achieving sales targets and driving performance.
Application Process:
Acttif is dedicated to creating an inclusive workplace for all. We encourage individuals from diverse backgrounds to apply and are committed to accommodating any specific needs during the recruitment process.
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