Retail Operations Leader

1 week ago


Brisbane, Queensland, Australia Acttif Full time

About Acttif:

At Acttif, we celebrate the beauty of diversity and the power of discovery. Our mission is to redefine the perception of beauty by empowering every individual to express their uniqueness.

Position Overview:

We are seeking a Floor Manager (Senior Beauty Advisor) for our retail operations. This is a full-time role that offers a unique opportunity to share your expertise and influence within a leading beauty retail environment.

Key Benefits:

  • Access to exclusive products and substantial store discounts
  • Generous leave policies including parental and personal leave
  • Health and wellness programs including mental health support and life insurance
  • Discounted gym memberships and additional perks
  • Opportunities for professional growth and development within our organization
  • Competitive compensation structure including hourly rate, commission, and additional benefits

Role Responsibilities:

As a Floor Manager, you will act as a Senior Beauty Advisor, collaborating closely with the Store Manager and Assistant Store Manager to lead a dynamic team in a vibrant retail setting, ensuring an exceptional customer experience.

Your primary responsibilities will include:

  • Setting an example for your team by delivering an outstanding customer experience that reflects our brand values.
  • Fostering a sales-driven culture to surpass performance metrics while enhancing team capabilities through coaching and mentorship.
  • Analyzing operational data to inform strategic decisions in partnership with management.
  • Encouraging open dialogue within your team by providing constructive feedback and maintaining effective communication with management.
  • Acting as the point of contact for customer and team member inquiries, confidently making decisions in a fast-paced environment.

Qualifications:

  • Willingness to work a flexible schedule to meet store needs.
  • Proven experience in retail management, including financial oversight, sales forecasting, team leadership, inventory management, and visual merchandising.
  • Proficiency in Microsoft Office Suite for data analysis and reporting.
  • A hands-on leadership style with a passion for motivating and developing team members.
  • Commitment to delivering exceptional customer service and enhancing the retail experience.
  • A strong desire to cultivate a positive workplace culture that values feedback and supports career development.
  • A track record of achieving sales targets and driving performance.

Application Process:

Acttif is dedicated to creating an inclusive workplace for all. We encourage individuals from diverse backgrounds to apply and are committed to accommodating any specific needs during the recruitment process.



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