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Retail Operations Leader

2 months ago

Brisbane, Queensland, Australia Seafolly Full time
Position Overview

As an integral part of our retail team, you will serve as a dynamic and inclusive leader, dedicated to enhancing customer experiences that empower women to feel confident at the beach. Your role will involve supporting the Store Manager in cultivating a vibrant and collaborative work atmosphere for your team.

Key Responsibilities
  • Team Leadership: Inspire and guide your team to surpass sales targets by fostering a positive selling environment.
  • Training & Development: Conduct regular training sessions to elevate your team's skills in exceptional customer service and styling.
  • Visual Merchandising: Ensure that the store consistently adheres to Seafolly's Visual Merchandising standards.
  • Operational Excellence: Manage operational tasks including scheduling, security, inventory, and financial oversight.
  • Customer Empowerment: Go above and beyond to ensure customers feel empowered and confident in their beachwear choices.
  • Mentorship: Encourage and motivate your team to embody the lifestyle and values of Seafolly, making it the preferred swimwear brand in Australia.
Qualifications
  • Previous experience in the fashion retail sector, ideally in Store Management, Assistant Store Management, or a Supervisory capacity.
  • A proactive and enthusiastic approach to leading your team towards success.
  • Exceptional interpersonal skills and a positive demeanor.
  • A passion for teamwork and a commitment to personal and team growth.
What We Offer
  • Generous employee discounts on Seafolly products.
  • An additional day off to celebrate your birthday.
  • A supportive work culture within a passionate team environment.
  • The chance to represent Australia’s most beloved swimwear brand.