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Residence Support Professional

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NewcastleMaitland, Australia beBeeCustomerSupport Full time $40,000 - $60,000

Our team is looking for a dedicated professional to provide exceptional customer support and service to students living in our residences.

Key Responsibilities:
  • Provide friendly and professional customer service to students, responding to queries, complaints, and incidents in a timely and effective manner.
  • Engage in sales and marketing activities to promote the residences and increase occupancy rates.
  • Implement operational procedures to ensure high standards of service delivery.
  • Maintain the safety and welfare of residents at all times, reporting any concerns or issues promptly.
  • Organize and communicate social events for residents, fostering a sense of community.
Health and Safety Responsibilities:

In accordance with health and safety regulations, this role requires you to take care of your own health and safety, as well as that of those around you, by following safe practices and cooperating with your employer.

This is a part-time role, working 24 hours per week, Saturdays and Sundays, from 7am to 7pm.