Customer Support Liaison Specialist

3 weeks ago


St Kilda, Victoria, Australia Healthcare Australia Full time

We are a team that values human relationships and focuses on making a positive impact in people's lives.

At Healthcare Australia, we strive to create a culture of inclusivity and align our actions with our core values: accountability, care, teamwork, leadership, and understanding patient needs.

As a Senior Service Desk Specialist, you will play a crucial role in supporting our healthcare services and contributing to the growth of our organization.

The estimated salary for this position is around $60,000-$80,000 per year, depending on your experience and qualifications.

Job Description:

We are looking for an experienced professional to join our team as a Senior Service Desk Specialist. The successful candidate will be responsible for providing exceptional customer support, resolving technical issues, and maintaining high-quality service standards.

Key Responsibilities:

  • Respond to customer inquiries and provide timely solutions
  • Collaborate with internal teams to resolve technical issues
  • Maintain accurate records and reports
  • Contribute to process improvements and continuous learning

Benefits:

  • A competitive salary range
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment

About Us:

Healthcare Australia is committed to delivering high-quality healthcare services and creating a positive impact in people's lives. We value diversity, inclusion, and teamwork, and we are passionate about providing exceptional care to our patients.



  • St Kilda, Victoria, Australia Commonwealth Bank Full time

    We're looking for a dedicated Customer Service Liaison to join our team at the Commonwealth Bank. As a Customer Service Liaison, you'll be the friendly voice our customers hear when they contact us. You will assist customers manage their day-to-day banking across a range of products and empathetically provide extra care to customers facing challenges meeting...


  • St Kilda, Victoria, Australia Bankwest Full time

    We are seeking an exceptional individual to join our Customer Engagement Centre team as a Customer Engagement Specialist. In this role, you will be the primary point of contact for customers, providing timely and accurate solutions to their queries. Our ideal candidate possesses excellent communication skills, a customer-centric mindset, and the ability to...


  • St Kilda, Victoria, Australia Healthcare Australia Full time

    Job DescriptionWe are seeking a highly skilled and motivated Senior Service Desk Specialist to join our team at Healthcare Australia. This role involves providing exceptional customer service and technical support to our clients across the country.About Us:Healthcare Australia is a leading healthcare services provider, committed to delivering high-quality...


  • St Kilda, Victoria, Australia St Michaels Grammar School Full time

    Job OverviewWe are seeking a skilled and dedicated individual to join our team as an Education Support Specialist for Food Technology at St Michael's Grammar School.


  • St Kilda, Victoria, Australia The Salvation Army Full time

    We are seeking a values-driven and proactive professional to join our team as a Substance Use Support Specialist in St Kilda, Victoria.About the RoleThis is a casual position based on The Salvation Army Harm Reduction Van, providing assertive outreach and harm reduction services to individuals and groups.Reporting to the Harm Reduction Van Coordinator, you...


  • St Kilda, Victoria, Australia St Michaels Grammar School Full time

    St Michael's Grammar School is a leading co-educational, independent school in Australia, offering exceptional learning opportunities from Kindergarten to Year 12.We are seeking an experienced Education Support Specialist to join our team in the Food Technology department. This full-time role will provide practical assistance and support to teachers,...


  • St Kilda, Victoria, Australia Michael Page Full time

    Account Administration RoleWe are seeking a skilled Financial Administrator to join our team in an Accounts Specialist role. The successful candidate will be responsible for administering customer accounts, reviewing invoices, and ensuring timely payment.About Our ClientMichael Page is partnering with a leading Australian business that specializes in...


  • St Kilda, Victoria, Australia MARS Recruitment Full time

    We are seeking a highly skilled Digital Transformation Specialist to join our team at MARS Recruitment. The ideal candidate will have experience in digital marketing, including the setup and optimization of Google AdWords campaigns.The successful applicant will be responsible for designing, delivering, and continuously enhancing the customer's digital...


  • St Kilda, Victoria, Australia VMCH Full time

    About the Role">We are seeking a compassionate and motivated Community Support Assistant (CSA) to join our team in delivering high-quality personal care to consumers. Your Responsibilities">Deliver quality personal care to consumers, ensuring their dignity and comfort. Assist consumers with daily living activities, promoting independence and wellbeing. Work...


  • St Kilda, Victoria, Australia Real Response Full time

    **About Us**We are a leading training provider that brings together experts in their fields to deliver crucial training in the most engaging and effective way possible.Our mission is to empower all students with the vital skills needed to navigate their way through critical situations.At Real Response, we're passionate about delivering high-quality training...


  • St Kilda, Victoria, Australia Commonwealth Bank Full time

    Unlock Your PotentialWe are seeking a highly motivated and empathetic individual to join our Contact Centre team as a Customer Service Representative.About the RoleThis is a hybrid position that offers the flexibility to work from home and in our Collins Street office. You will be the friendly voice our customers hear when they contact us, assisting them...


  • St Kilda, Victoria, Australia Bankwest Full time

    We are seeking a dedicated professional to join our Customer Engagement Centre team as a CUSTOMER ENGAGEMENT AMBASSADOR. As a key representative of Bankwest, you will be responsible for providing exceptional phone-based support to our customers, ensuring that their queries are resolved efficiently and effectively.Key Responsibilities:To provide quick,...


  • St Kilda, Victoria, Australia ProVision Full time

    Job OverviewWe are seeking an experienced Optical Dispensing Specialist to join our team at ProVision in St Kilda, Melbourne.About the RoleThis is a fantastic opportunity for a highly skilled and enthusiastic individual to provide exceptional customer service and expert advice on eyewear selection, while working closely with optometrists to deliver...


  • St Kilda, Victoria, Australia Healthscope Full time

    About the RoleWe are seeking a highly skilled Cyber Security Risk Specialist to join our Cyber Security IT GRC team. This is a full-time permanent position that plays a key role in reducing the risk of a cyber-attack and keeping Healthscope cyber safe.The successful candidate will have a background in cyber and information security, risk management, and...


  • St Kilda, Victoria, Australia Real Response Full time

    About Real ResponseReal Response is a training provider that brings together experts in their fields to deliver crucial training in the most engaging and effective way possible.We are passionate about empowering people with vital skills to navigate critical situations, and our team of 40+ people across Australia is dedicated to making this mission a...


  • St Kilda, Victoria, Australia MARS Recruitment Full time

    About MARS RecruitmentMARS Recruitment is proud to partner with a leading ASX listed business in digital experience management. As a Digital Experience Transformation Specialist, you will be responsible for designing, delivering, and continuously enhancing the customer's digital experience.This includes managing digital assets, shaping the mar-tech roadmap,...


  • St Kilda, Victoria, Australia Belgravia Leisure Full time

    Role OverviewWe are seeking a skilled Clinical Exercise Specialist to join our team at Victoria Health Club.This is an excellent opportunity for a motivated professional to work in a dynamic environment, providing exercise interventions and education to clients with chronic conditions, injuries, or surgical rehabilitation needs.The successful candidate will...


  • St Kilda, Victoria, Australia Monash University Full time

    Project Overview:We are seeking a highly skilled Digital Communications Specialist to join our team at Monash University. In this role, you will play a key part in advancing the communications and consumer engagement strategies of our Clinical Outcomes Data Reporting and Research Program (CORRP) registries and the Clinical Quality Registry (CQR) Hub.About...


  • St Kilda, Victoria, Australia Michael Page Full time

    We are seeking a skilled Transformation Specialist to join our team in Melbourne.About the CompanyOur client is a renowned leader in the Transport and Distribution industry, with a strong commitment to innovation and sustainability. With a workforce of over 2000 professionals, they have an extensive global network and a reputation for excellence.Job...


  • St Kilda, Victoria, Australia Commonwealth Bank Full time

    About Commonwealth BankCommonwealth Bank is a leading financial institution with over 1,000 clients in the large business segment across Australia.About the RoleWe are seeking a highly skilled Credit Risk Specialist to join our Major Client Group (Property) team in Melbourne CBD. As a Senior Associate / Analyst, you will be responsible for providing quality...