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Strategic Account Leader
2 weeks ago
About the Role:
We are seeking a seasoned professional to spearhead key accounts across the ACT region. The successful candidate will be responsible for managing a diverse portfolio of existing clients, identifying new opportunities across the public sector and adjacent regulated industries, and driving growth through consultative partnerships.
Key Responsibilities:
- Act as a trusted advisor, providing strategic insights and domain expertise in public sector and regulated industries.
- Build deep stakeholder maps within client organisations to extend our reach and uncover new use cases across departments.
- Collaborate closely with internal teams to reduce risk and drive growth across the portfolio.
- Maintain accurate and timely records in Salesforce and TAS (opportunity management).
- Mentor internal stakeholders through the sales process and strategy.
- Achieve annual revenue targets while maximising client retention and satisfaction.
- Contribute to account strategy, internal planning sessions, and solution positioning.
- Drive upsell and cross-sell initiatives aligned to business value.
- Develop a healthy pipeline with a mix of existing and new business aligned to territory plans and strategic priorities.
Required Skills and Qualifications:
- Proven experience in enterprise software or consultative selling (public sector experience preferred).
- Natural communicator who builds trust quickly and seeks to understand before being understood.
- Strong relationship builder who thrives on feedback, collaboration, and continuous improvement.
- Proactive in account coverage, planning, and risk mitigation.
- Adept at managing long, multi-stakeholder sales cycles.
- Experienced in Solution Selling, Challenger, SPIN, or Strategic Selling.
- Comfortable researching new industries, asking smart questions, and connecting the dots to position our offering effectively.
- Able to work autonomously, take ownership, and maintain focus on client outcomes.
- High emotional intelligence and resilience under pressure.
What We Offer:
- Hybrid work arrangements
- Discounted health insurance
- Rich learning and enablement programs
- A team culture built on directness, support, openness, and shared success
- Regular team events
- A gender-equal and inclusive workplace