Quality and Compliance Specialist

The African Medical Centre of Excellence (AMCE) is seeking a talented individual to fill the role of Quality and Compliance Lead.

The AMCE aims to revolutionize healthcare in Africa by providing world-class care through innovative research, development, and education.

Established to address critical gaps, the AMCE is committed to ensuring that healthcare services meet regulatory standards and quality benchmarks.

This role involves supporting the Quality and Compliance Manager in developing, implementing, and overseeing quality management systems and compliance programs.

The Quality and Compliance Lead conducts regular audits and inspections to assess adherence to established protocols, identifies areas of non-compliance or risk, and implements corrective actions.

In addition, the Quality and Compliance Lead supports the Manager with monitoring performance metrics and quality indicators, analyzing data to identify trends, and working with clinical and administrative teams to develop and execute quality improvement initiatives.

The Quality and Compliance Team plays a key role in ensuring that all staff are trained in compliance requirements and best practices, and they facilitate ongoing education to maintain high standards of care.

Leadership:

• Support the quality and compliance programs across the hospital, promoting a culture of continuous improvement and patient safety.
• Provide guidance and support to departmental managers and staff on quality and compliance standards and practices.
• Act as a role model for adherence to healthcare regulations and best practices, fostering a culture of compliance throughout the organization.
• Works closely with the Quality and Compliance Manager to Organize and lead quality committees, driving discussions on performance metrics, audit results, and improvement plans.

Support the implementation of a strategic plan for quality and compliance management, aligned with the hospital's mission and goals.

Use data analytics to identify trends, monitor performance, and develop targeted quality improvement initiatives.

Collaborate with the Manager and senior leadership to integrate quality and compliance goals into the hospital's broader organizational strategy.

Support the hospital's efforts in achieving and maintaining accreditation and certification from regulatory bodies.

Ensure compliance with all local, national, and international regulations and standards related to healthcare quality and safety.

Maintain and update hospital policies, procedures, and protocols to reflect current best practices and regulatory requirements.

Oversee internal audits and inspections, identifying non-compliance issues and implementing corrective actions.

Coordinate with external auditors and regulatory bodies during reviews, inspections, and accreditation processes.

Bachelor's degree in Healthcare Administration, Nursing, or related field;

Relevant certifications (e.g., Certified Professional in Healthcare Quality for Quality and Compliance Managers).

Masters in related subject

Professional qualification in a relevant subject

Experience

At least 5 years experience in compliance, quality assurance, or regulatory affairs in the medical device or pharmaceutical industry.

Previous experience of JCI or CQC accreditation or regulatory authorities

Experience with policy development, implementation, and quality improvement initiatives.

Demonstrated success in managing teams, budgets, and projects, and working with multidisciplinary teams.

Experience in a managerial or supervisory role within a healthcare setting

Professional attitude towards work

Shares the AMCE's vision

Proactive and organised

Commitment to clinical governance / improving quality of patient care

Has personal and professional credibility and commands the respect of colleagues peers

Is supportive and approachable and capable of inspiring confidence in staff members

Commitment to caring for others

Ability to adapt to living in a new country and new culture accordingly

High levels of honesty and integrity