Customer Service Representative

3 weeks ago

Sydney, New South Wales, Australia NSW Government Full time

About the Role

">">

We are seeking a Part-Time Customer Service Attendant to join our team at Sydney Trains.

">">

As a Customer Service Attendant, you will be the first point of contact for passengers who need assistance during their journey. You will provide exceptional customer service and help resolve issues in a timely and professional manner.

">">

You will work collaboratively with train crew and other teams to ensure a safe and efficient rail service. Your strong communication skills, positive attitude, and ability to work independently will make you an ideal candidate for this role.

">">

Key Responsibilities

">">
  • ">">
  • Provide excellent customer service to passengers, responding to queries and resolving issues promptly and professionally.">">
  • Work collaboratively with train crew and other teams to ensure a safe and efficient rail service.">">
  • Assist passengers with disabilities or special needs, providing support and accommodations as required.">">
  • Maintain a clean and tidy environment, adhering to health and safety standards.">
">

Requirements

">">

To be successful in this role, you will need:

">">
  • ">">
  • A positive and reliable attitude, with excellent communication and interpersonal skills.">">
  • The ability to work independently and as part of a team, prioritizing tasks and managing your time effectively.">">
  • Basic knowledge of customer service principles and practices.">">
  • A willingness to learn and adapt to new situations, with a flexible approach to working hours.">
">

Benefits

">">

This is a permanent part-time position, with a minimum of 40 hours per fortnight. You will be required to work a rotational roster, including shift work, late nights, early mornings, weekends, and public holidays. Extended hours may be necessary at short notice.

">">

The full-time pay rate for this position is $62,418 per annum PRO RATA, including the Industry Allowance. As a part-time employee, you will be paid on a pro-rata basis calculated on your agreed hours of work. In addition, you will also receive Superannuation and Annual Leave Loading benefits.

">">

What We Offer

">">

At NSW Government, we value diversity and inclusion. We encourage applications from people of all backgrounds and abilities. If you have a disability, please let us know if you require any adjustments to the recruitment process.

">

Please note that applicants must be Australian Citizens or Permanent Residents, and must not have a visa that prohibits them from working in Australia. Applicants must also be 18 years of age or older.

">

For more information about this role, please refer to the attached Role Description and Customer Service Attendant Information Pack. Applications close: 11:59pm Friday [insert date].

  • Customer Service Representative

    4 weeks ago

    Sydney, New South Wales, Australia Randstad Full time

    Discover a dynamic career opportunity as a Customer Service Representative with Randstad, where you will play a vital role in delivering exceptional customer experiences. This exciting position is perfect for individuals who thrive in fast-paced environments and are passionate about providing top-notch service.As a Customer Service Representative, you will...

  • Customer Service Representative

    4 weeks ago

    Sydney, New South Wales, Australia Woolworths Group Full time

    Unleash Your Potential as a Customer Service RepresentativeWe are seeking an enthusiastic and dedicated Customer Service Representative to join our team at Woolworths Group. As a key member of our retail sales team, you will play a vital role in delivering exceptional customer experiences and driving business growth.About the RoleThis is a full-time...

  • Customer Service Representative

    3 weeks ago

    Sydney, New South Wales, Australia MAYDAY Recruitment Group Full time

    We are seeking a skilled Customer Service Representative to join our dynamic team at MAYDAY Recruitment Group.As a Customer Service Representative, you will be the primary point of contact for customers' inbound travel inquiries, providing policy advice and selling travel insurance while ensuring exceptional customer service and compliance with industry...

  • Customer Service Representative

    2 months ago

    Sydney, New South Wales, Australia WOW Recruitment Full time

    WOW Recruitment is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will provide exceptional service to our clients via email and chat, ensuring timely and effective resolutions to their queries.Key Responsibilities:Provide comprehensive support to clients via email and chatMaximize...

  • Customer Service Representative

    1 month ago

    Sydney, New South Wales, Australia Bupa Full time

    Job Title: Customer Service RepresentativeAbout Us:Bupa is a leading health insurance provider seeking an experienced customer service representative to handle customer inquiries via phone and email, resolve issues, and provide excellent support.Responsibilities:Respond to customer inquiries in a timely and professional manner.Communicate with customers via...

  • Customer Service Representative

    3 weeks ago

    Sydney, New South Wales, Australia Telstra Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our Inbound Emergency Services Answer Point Contact Centre in Sydney. As a key member of our team, you will play a crucial role in providing efficient and accurate connection of calls to emergency services.As a Customer Service Representative, you will be responsible...

  • Customer Service Representative

    4 weeks ago

    Sydney, New South Wales, Australia AccountAbility Full time

    Exceptional Customer Service OpportunityWe are seeking an experienced Customer Service Representative to join our dynamic team at AccountAbility. As a key member of our sales team, you will be responsible for delivering exceptional customer service and support to our clients.About the Role:This is a full-time, permanent position with a competitive salary...

  • Customer Service Representative

    3 weeks ago

    Sydney, New South Wales, Australia JK Personnel Full time

    Looking for a career change? We have an exciting opportunity for Customer Service Representatives to join our team at JK Personnel.We are partnering with one of Australia's biggest banks to provide exceptional customer service to over one million customers. As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction and...

  • Customer Service Representative

    4 weeks ago

    Sydney, New South Wales, Australia AUSTRALIAN OUTDOOR LIVING Full time

    **About the Role**We are seeking a highly motivated and professional individual to join our team as a Customer Service Representative.The primary function of this role is to provide efficient and effective customer service, offering solutions to enquiries and setting appointments for our Sales Teams.The successful candidate will be responsible for providing...

  • Customer Service Representative

    3 weeks ago

    Sydney, New South Wales, Australia DCL Recruitment Full time

    We are seeking a motivated and results-driven Customer Service Representative to join our team in Brookvale. This is an exciting opportunity for someone who thrives in a fast-paced environment and has a passion for delivering exceptional customer service.The role will involve processing customer orders, preparing correspondence, and ensuring that quality and...

  • Customer Service Representative

    2 months ago

    Sydney, New South Wales, Australia COLONIAL FIRST STATE Full time

    About this roleWe are seeking a skilled Customer Service Representative to join our team at Colonial First State. As a key member of our Contact Centre, you will play a vital role in delivering exceptional customer service and support to our members.Key responsibilities include:Providing empathetic and efficient service to inbound calls from our...

  • Customer Service Representative

    4 weeks ago

    Sydney, New South Wales, Australia Perigon Group Full time

    We are seeking a proactive and personable Customer Service Representative to deliver exceptional customer service in a fast-paced environment.Based in our Macquarie Park office, this is a permanent opportunity for permanent visa holders only. The successful candidate will be rewarded with a competitive salary of $64,500 plus superannuation.About the...

  • Customer Service Representative

    3 weeks ago

    Sydney, New South Wales, Australia Jb Hi-Fi Limited Full time

    About the RoleAs a key member of our retail team, you will have the opportunity to make a real difference in the customer experience. Your primary responsibility will be to provide exceptional service to our customers, ensuring they leave our store feeling satisfied and valued.You will be responsible for assisting with various tasks across the store,...

  • Customer Service Representative

    1 month ago

    Sydney, New South Wales, Australia Telstra Full time

    Employment OverviewWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Telstra Store Chatswood.About the RoleThis is an exciting opportunity for an experienced customer-facing professional to deliver exceptional customer experiences and drive sales growth in a fast-paced retail environment.Key...

  • Customer Service Representative

    4 weeks ago

    Sydney, New South Wales, Australia Recruitment Edge Full time

    A challenging and rewarding role is now available with a local government council in the Inner West, Sydney.About the RoleThis temporary assignment offers the opportunity to go permanent and provides close proximity to public transport and shopping precincts. The working hours are 8:30am to 4:30pm, Monday to Friday.The hourly rate for this position is...

  • Customer Service Representative

    4 weeks ago

    Sydney, New South Wales, Australia Zeus Street Greek Full time

    We are seeking a Customer Service Representative to join our team at Zeus Street Greek in Westfield Sydney CBD. The role offers a competitive salary of AU$45,000 - AU$55,000 per annum.About UsAt Zeus Street Greek, we value quality produce that is responsibly sourced and prepared with a fresh attitude. Our legendary people bring their lightning bolt energy of...

  • Customer Service Representative

    3 weeks ago

    Sydney, New South Wales, Australia JB Hi-Fi Full time

    Customer Service Role at JB Hi-Fi\We are seeking enthusiastic and highly motivated individuals to join our team as Customer Service Representatives in Brisbane. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.\

  • Customer Service Representative

    1 month ago

    Sydney, New South Wales, Australia Easy Authoring Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team in Parramatta. As a key member of our support staff, you will be responsible for delivering exceptional customer service and providing administrative support.

  • Customer Service Representative

    3 weeks ago

    Sydney, New South Wales, Australia Domino's Full time

    Domino's Team Member OpportunityWe are seeking energetic and enthusiastic individuals to join our team as Customer Service Representatives in Pyrmont or Sydney CBD.About the Role:Provide exceptional customer service over the phone and in-store.Upsell products to increase sales and meet targets.Process payments efficiently and accurately.Prepare pizzas and...

  • Customer Service Representative

    3 weeks ago

    Sydney, New South Wales, Australia Belgravia Leisure Full time

    We are seeking a passionate individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional service to our customers through various communication channels.About the RoleProvide customer communication through phone, email, and social platformsEnsure the quality of service meets agreed...