Banquet Supervisor

2 weeks ago


Melbourne, Victoria, Australia Stamford Hotels & Resorts Full time

Stamford Plaza Melbourne is a five-star hotel located in the heart of the shopping and theatre district.

We are seeking an experienced Banquet Supervisor to join our team, reporting directly to the Food & Beverage Manager.

The successful candidate will be responsible for:

  • Attending to planning duties in the lead up to events, including attending meetings and liaising with teams.
  • Ensuring a complete understanding of event requirements.
  • Coordinating room sets, bar, and back of house areas.
  • Providing exceptional customer service to guests.
  • Supervising team members and ensuring the delivery of exceptional customer service.
  • Assisting in the training and development of team members.
  • Managing inventory and conducting event briefings.
  • Dealing with guest complaints and resolving issues.

We are looking for a person with the following attributes:

  • Minimum 3 years' experience in a similar role, within the hotel industry.
  • Tertiary qualifications in Hospitality Management (highly desirable).
  • Strong communication, leadership, time management, and organisation skills.
  • Proactive problem-solving and decision-making skills.
  • Valid Responsible Service of Alcohol certificate.

As a team member with Stamford Plaza Melbourne, you can expect to receive:

  • Opportunity to progress within the organisation.
  • Great company culture and team environment.
  • Free staff meals.
  • Dry cleaning on site.
  • Discounts within the group.

We thank you for your interest in this position, however only shortlisted candidates will be contacted for an interview.


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