Food and Beverage Service Associate
2 months ago
About the Role
We are seeking a highly motivated and enthusiastic Food and Beverage Service Associate to join our team at W Melbourne. As a key member of our Banquets team, you will be responsible for delivering exceptional service to our guests and ensuring that every event is a memorable experience.
Key Responsibilities
- Set up, stock, and maintain work areas to ensure a clean and organized environment.
- Ensure thorough understanding of menu and special offerings, including dietary requirements.
- Engage guests in conversation regarding their stay, property services, and venue/hotel offerings.
- Inspect cleanliness and presentation of china, glass, and silver before use.
- Complete closing duties, including storing reusable goods, breaking down goods, cleaning equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
- Follow all company safety and security policies and procedures.
- Welcome and acknowledge guests according to company standards.
- Use clear and professional language when speaking with others.
- Develop and maintain positive working relationships with others.
- Assist colleagues to ensure proper coverage and prompt guest service.
- Ensure adherence to quality expectations and standards.
- Perform other reasonable job duties as requested by Supervisors.
About You
We are looking for someone with experience in a dynamic restaurant setting, a proactive and upbeat demeanor, and a keen desire to take on new challenges and grow within their career. A current Victorian RSA is essential for this role.
About Us
Marriott International is a global hospitality leader, with a portfolio of brands that includes W Hotels. We are committed to delivering exceptional service and creating memorable experiences for our guests. Our team is diverse and inclusive, and we are passionate about providing opportunities for growth and development.
What We Offer
- A competitive salary and benefits package.
- Exclusive discounts on food and beverage at W Melbourne and Marriott International properties.
- Opportunities for career advancement and professional growth.
- A dynamic and inclusive work environment.
- Recognition and rewards for outstanding performance.
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