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Customer Service Representative

4 weeks ago


Browns Plains, Queensland, Australia Greenbank Services Club Full time

Greenbank Services Club is an exciting entertainment venue in SEQ, offering a unique experience to its members and guests.

About Us:

We encompass a 300 machine gaming floor, Gardens Café, Eats On Anzac restaurant, multiple function rooms & bars, and a fully supervised Kids Club Room. Our mission is to provide exceptional customer service and create an unforgettable experience for everyone who walks through our doors.

Job Description:

As a key member of our gaming team, you will be responsible for providing prompt, friendly customer-focused advice and assistance to members and guests. This includes communicating effectively, taking food and drink orders, handling cash and gaming transactions efficiently, and maintaining a clean and tidy work area.

Key Responsibilities:

  • Provide excellent customer service and ensure a positive experience for all patrons
  • Assist with food and drink orders, as well as handle cash and gaming transactions
  • Maintain a clean and organized work environment, adhering to health and safety standards

Requirements:

To succeed in this role, you will need:

  • A passion for delivering exceptional customer service
  • Previous experience in the hospitality or customer-related industry
  • Ability to work independently and as part of a team
  • Impeccable grooming, presentation, and communication skills

What We Offer:

In return for your hard work and dedication, we offer:

  • A competitive salary of $55,000 - $65,000 per annum
  • Ongoing training and development opportunities
  • A fun and dynamic work environment

If you are passionate about delivering exceptional customer service and have a strong desire to join a dynamic team, please submit your application.