Customer Service Ambassador

3 days ago


Browns Plains, Queensland, Australia Greenbank Services Club Full time
About Us

Greenbank Services Club is a leading entertainment venue in Southeast Queensland, offering a unique combination of gaming, dining, and leisure activities. With a 300-machine gaming floor, multiple bars, restaurants, and function rooms, we provide an exceptional experience for our members and guests.

Job Description

We are seeking a highly skilled Food Outlet Attendant to join our team. As a key member of our front-of-house staff, you will be responsible for delivering exceptional customer service, operating point-of-sale systems, and maintaining high standards of food safety and hygiene.

In this role, you will work closely with our barista team to deliver barista-quality coffees, assist with table service and delivery of meals, and maintain a clean and tidy work area. You will also be required to promote Club events and provide information to patrons.

Key Responsibilities:
  • Communicate effectively with customers and colleagues
  • Operate point-of-sale systems and handle cash transactions
  • Maintain high standards of food safety and hygiene
  • Prepare and serve barista-quality coffees
  • Deliver exceptional customer service and promote Club events
  • Assist with table service and delivery of meals
  • Clean and maintain a clean and tidy work area
Requirements and Qualifications

To succeed in this role, you will require:

  • Demonstrated skills in a similar role
  • Hygiene for Food Handlers Certification preferred
  • Table service or knowledge of service standards
  • Good understanding of beverage and food offerings
  • Proven ability to deal with a diverse demographic
  • Ability to improve communication and form strong customer relationships
  • Effective time management and organisational skills
  • Immaculate personal presentation and service

We offer a competitive salary of $25-$35 per hour, depending on experience, plus opportunities for career growth and professional development.

Please note that previous experience in a similar role is preferred, but not essential. If you are passionate about customer service and are looking for a new challenge, we encourage you to apply.



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