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Customer Service Ambassador
1 month ago
Greenbank Services Club is a leading entertainment venue in Southeast Queensland, offering a unique combination of gaming, dining, and leisure activities. With a 300-machine gaming floor, multiple bars, restaurants, and function rooms, we provide an exceptional experience for our members and guests.
Job DescriptionWe are seeking a highly skilled Food Outlet Attendant to join our team. As a key member of our front-of-house staff, you will be responsible for delivering exceptional customer service, operating point-of-sale systems, and maintaining high standards of food safety and hygiene.
In this role, you will work closely with our barista team to deliver barista-quality coffees, assist with table service and delivery of meals, and maintain a clean and tidy work area. You will also be required to promote Club events and provide information to patrons.
Key Responsibilities:- Communicate effectively with customers and colleagues
- Operate point-of-sale systems and handle cash transactions
- Maintain high standards of food safety and hygiene
- Prepare and serve barista-quality coffees
- Deliver exceptional customer service and promote Club events
- Assist with table service and delivery of meals
- Clean and maintain a clean and tidy work area
To succeed in this role, you will require:
- Demonstrated skills in a similar role
- Hygiene for Food Handlers Certification preferred
- Table service or knowledge of service standards
- Good understanding of beverage and food offerings
- Proven ability to deal with a diverse demographic
- Ability to improve communication and form strong customer relationships
- Effective time management and organisational skills
- Immaculate personal presentation and service
We offer a competitive salary of $25-$35 per hour, depending on experience, plus opportunities for career growth and professional development.
Please note that previous experience in a similar role is preferred, but not essential. If you are passionate about customer service and are looking for a new challenge, we encourage you to apply.