
Customer Service Leadership Opportunity
4 days ago
We are seeking an experienced Customer Service Manager to lead our team and ensure seamless delivery of exceptional customer service.
The ideal candidate will have a strong background in administration, preferably in a medical or healthcare setting, and possess excellent communication, organizational, and time management skills.
This part-time position requires approximately 20-30 hours per week, offering a competitive salary, performance bonus, and a range of benefits, including free drinks and food.
- Mature Approach
- Excellent Communication Skills
- Administration Experience
Please note that this is a flexible role with varying work hours, including 3-5 days per week.
You will be responsible for managing staff workloads, meeting deadlines, and providing exceptional support to clients. Your tasks will include word processing, transcription, formatting, proofing, phone answering, assisting with quotes, invoicing, and new client queries.
The successful candidate will also have the opportunity to contribute to business restructuring and implementing new processes.
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