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Revenue Process Specialist

2 weeks ago

Brisbane, Queensland, Australia Heart Foundation Group Full time

The Heart Foundation Group is on a mission to change the heart health landscape in Australia.

About Us

We are driven by a purpose to make a meaningful impact through our work. Our team is committed to supporting employees in achieving a healthy work-life balance.

Our Focus:

  • Reducing the incidence of heart disease through education, research, and community engagement.
  • Improving heart health outcomes through advocacy and awareness campaigns.
Salary and Benefits

We offer competitive salary packaging to help you make the most of your earnings. You will also enjoy flexible hybrid working arrangements from our Brisbane CBD office, allowing for up to 50% of your week to be worked from home.

Benefits Include:

  • Generous salary packaging options.
  • Flexible work-from-home arrangements.
  • A supportive and inclusive workplace culture.
  • Additional gifted leave during the Christmas shutdown period.
  • Wellbeing programs and initiatives to support your personal and professional growth.
Job Description

We are seeking a highly motivated Process & Systems Coordinator (Revenue Operations) to play a key role in streamlining operations, enhancing documentation, and supporting best practice adoption across our revenue team.

Your Key Responsibilities:

  • Develop and implement standardised processes and procedures to enhance operational efficiency.
  • Refine and maintain process documentation to improve clarity, efficiency, and compliance with best practice.
  • Assist the Philanthropy and Research teams in optimising donor management workflows and developing philanthropy proposal templates and tools.
  • Support revenue operations projects by enhancing processes, documentation, and stakeholder engagement.
  • Assist in the development of training materials and other change communications to support process adoption.
  • Use project management tools to track progress, manage timelines, and coordinate cross-functional teams.
  • Work closely with internal teams to align process improvements with organisational goals.
What We Offer

We are dedicated to fostering a diverse, safe, and inclusive workplace. We actively seek to represent the communities we serve and recognise the invaluable skills, knowledge, and perspectives a diverse team brings.

Our Values:

  • Inclusivity and diversity.
  • Respect and empathy.
  • Integrity and transparency.