Night Shift Hotel Operations Manager
2 weeks ago
About the Role
The Assistant Night Manager will be responsible for overseeing nightly operations, ensuring exceptional guest satisfaction and collaborating with departments to maintain service standards.
- Key responsibilities include supervising night staff, handling guest inquiries and complaints, managing check-ins and check-outs, ensuring security protocols are followed, and preparing nightly reports.
Requirements
- Must have guest service experience and strong interpersonal skills.
- Management and supervisory experience in hospitality is required.
- Proficiency in using hotel management software and computer skills is essential.
- Ability to handle stressful situations and resolve issues effectively is a must.
- Excellent communication and organizational skills are required.
- Flexibility to work night shifts, weekends, and public holidays is necessary.
Benefits
This role offers an excellent opportunity to develop your career in hospitality while working in a dynamic environment. You will have the chance to work with a team of experienced professionals who are passionate about delivering exceptional guest experiences.
What We Offer
- A competitive salary package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
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