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Administrative Assistant

3 weeks ago

NewcastleMaitland, Australia beBeeAdministrative Full time $55,000 - $75,000
Job Title

At a renowned diagnostic imaging provider, we are seeking a dedicated and enthusiastic medical receptionist to be the first point of contact for our patients. The role involves providing friendly and professional front-line service, managing appointment bookings and scheduling, and accurately handling patient records.

Key Responsibilities
  • Provide exceptional customer service to patients and ensure a smooth and efficient check-in process.
  • Manage appointment bookings and scheduling to optimize patient flow and reduce wait times.
  • Accurately handle patient records in both paper and digital formats, ensuring confidentiality and that all information is up-to-date.
  • Handle billing procedures, including invoicing and understanding the Medical Benefits Schedule (MBS) for Diagnostic Imaging Services.
  • Deal with patient queries on the phone and by email, offering assistance as needed.
  • Collaborate closely with fellow staff members and medical professionals to support day-to-day operations and ensure high-quality patient care.
Requirements
  • A passionate and positive attitude, eager to contribute to a collaborative team environment.
  • Strong work ethic and professional integrity.
  • Strong organizational and communication skills with a commitment to working effectively in a team environment.
  • Excellent presentation, with a friendly and approachable demeanor.
  • A willingness to enhance skills and knowledge specific to Medical Imaging.
  • Previous experience in administration, medical reception or a similar role, although not necessary as training will be provided to ensure your success within the role.
  • Medical typing skills.
  • Basic knowledge of MBS.
  • Experience with Kestral – Karisma RIS software.
Benefits
  • Competitive remuneration: Your expertise deserves recognition.
  • Modern facilities with state-of-the-art equipment: Ensuring you have the tools needed to excel.
  • Supportive Environment: Join a dedicated team of highly skilled technical and administration professionals who are committed to achieving excellence together.
  • Professional growth: Ample opportunities for professional development through regular training and educational initiatives, empowering you to expand your capabilities.
  • Work-life balance: Benefit from a flexible working environment and family-friendly policies, including option for 9-day fortnight and paid parental leave.
  • Independently owned and operated: Work alongside skilled and passionate Radiologists who are committed to giving back to the community.
  • Positive company culture: Immerse yourself in a positive company culture where collaboration and support are not just words but integral to our ethos.