Senior Tech Support Specialist

6 days ago

Brisbane, Queensland, Australia beBeeCareer Full time $60,000 - $90,000
Job Description

This is an exciting opportunity to fast-track your career as a Support Engineer with our managed service provider in Brisbane. The company has achieved year-on-year growth and is strategic with its service offering.

As a Support Engineer, you will have the chance to develop your skills with detailed training plans and close collaboration with staff. You will be part of a high-achieving team and gain extensive tech exposure, working on new projects and adding value to your CV.

The position involves acting as a Level 2 Helpdesk Support engineer, resolving L2 tickets and providing assistance to L1 helpdesk staff. Key areas of experience include:

  • Office 365 migrations, administration, and support
  • Windows Server administration (Active Directory, DHCP, DNS, Group Policy, IIS, RDS, etc.)
  • Microsoft Exchange Server upgrades, administration, and support
  • Backup management
  • Virtualization (Hyper-V, VMware ESXi)

This role is located in an office on the North side of Brisbane CBD, close to public transport, with flexible work-from-home arrangements available for a few days a week.

Required Skills and Qualifications

To succeed, you will need:

  • Previous experience in an MSP environment
  • Recent experience working with listed technologies
  • A drive to learn and progress
Benefits

This role offers a unique opportunity to grow your skills and experience while being part of a successful and dynamic team.

Others

We offer flexible work arrangements and opportunities for professional development.

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