Application Support Specialist

7 days ago

Brisbane, Queensland, Australia beBeeMining Full time $90,000 - $120,000
Job Opportunity

Shape the future of mining technology with a challenging and rewarding role.

We are looking for an experienced technical professional to provide application support for our industry-leading mining solutions.

The ideal candidate will have a talent for identifying and analysing real-world problems, think outside the box and enjoy working on a variety of challenges.

As a self-starter, you will take pride in seeing a solution through to completion and value the quality of your work.

You will be responsible for providing quality customer service, analysing data and logs, building test systems and recreating issues to test solutions, troubleshooting the system, restoring site services, resolving issues and escalating to advanced support when needed.

Additional responsibilities include providing rotational hotline coverage and building meaningful relationships with customers and dealers in your region.

This is an excellent opportunity to do truly meaningful work in a supportive culture that encourages you to make the most of your talents.

Required Skills and Qualifications

The successful candidate will possess:

  • Technical expertise in application support and troubleshooting.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Ability to learn and adapt quickly to new technologies.

Benefits

As a member of our team, you can expect:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with cutting-edge technology and make a real difference in the mining industry.

Others

This role involves:

  • Working closely with customers and dealers to resolve issues and improve their experience.
  • Collaborating with internal teams to develop and implement solutions.
  • Staying up-to-date with the latest technology trends and advancements.

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