Dedicated Customer Experience Specialist

6 days ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $58,000 - $78,000
Customer Service Officer Job Summary

We are seeking a dedicated professional to ensure that all customers and their children have an exceptional experience at our facility.

The primary purpose of this role is to provide top-notch customer service, ensuring seamless interactions from initial contact through to completion.

This includes:

  • Welcoming guests and responding promptly to inquiries;
  • Supporting the Centre Manager in engaging with members and promoting programs;
  • Processing billing support and delivering high-quality reception/front desk duties;

To succeed in this position, you will need:

  • A customer-centric approach with excellent communication skills;
  • A passion for working with children and a commitment to providing a safe environment;
  • Strong attention to detail and organizational abilities;

In return, we offer a dynamic work environment, opportunities for ongoing training and development, and a supportive team committed to excellence. We welcome applications from diverse candidates and strive to create a workplace where everyone feels valued and respected.

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