Customer Service Ambassador

3 weeks ago

Kearneys Spring, Queensland, Australia McDonald's TOOWOOMBA SOUTH QLD (251) Full time
About Us

McDonald's Australia is the largest quick service restaurant operation in the country, fondly known as "Macca's". We have been an Australian household name for over 50 years.

We believe that our customers are the heart and soul of everything we do and make it our mission to make every moment count. As an employer of choice winner, working with us means taking pride and having fun along the way, while growing and developing your career in a dynamic and supportive environment.

About the Role

We are looking for enthusiastic crew to join the team at McDonald's. We have a variety of Casual, Part-Time, and Full-Time positions available, including customer service and food preparation roles.

As a 24-hour business, we provide flexible scheduling to accommodate your availability. Working days and hours may be subject to change to meet the restaurant's requirements.

Key Responsibilities
  • Provide exceptional customer service.
  • Maintain a clean work environment.
  • Prepare hot, fresh delicious food.
  • Work within a team to deliver the best quality, fastest experience for our customers.
  • Comply with restaurant safety and security standards for a safe working environment.
  • Serve and assist our customers.
Your Keys to Success
  • Be well-presented, friendly and organised.
  • Be adaptable to a fast-paced environment and multitasking.
  • Have attention to detail and accuracy.
  • Deliver a high level of customer service.
  • Communicate clearly and effectively.
  • Be comfortable engaging with people, including customers, suppliers and contractors.
  • Be capable of lifting, shifting, and moving items.
  • Be resilient and adaptable, bouncing back from challenges with a positive mindset.
  • Be a great team player.
  • Be capable of hearing and responding to various alerts and alarms.
  • A police check is required if successful (applicants over 18 years only).
  • A valid right to work in Australia is required.
The Macca's Difference
  • Enjoy discounted Macca's offerings.
  • Access discounts at 400 popular retailers through our MyBenefits program.
  • Have 24/7 wellbeing support, including free live-chat sessions with registered professionals.
  • Gain nationally recognised qualifications at different stages of your career.
  • Receive top-notch training that is globally recognised.
  • Enjoy flexible work hours that fit seamlessly into your life and commitments.
  • Be part of a diverse workplace that values equality, with a positive and inclusive culture.
Diversity and Inclusion

We are committed to creating meaningful employment opportunities across our diverse community. We have various employment pathways, including First Nations, Disability, Refugee and Migrant, Next Step Youth Employment Pathway, and Mature-Aged applicants (45+ years of age).

We offer a supportive atmosphere, informal interviews, and the option to bring a friend or support person to the interview. No resume is required, and we value personal connection above formalities.

We have locations close to you, and we provide realistic expectations for our employees, encouraging them to gain at least 12 months of experience with us and use a positive reference from our business to pursue their desired career pathways.

We proudly run multi-award-winning employment programs across various pathways, recognising the unique strengths and talents that each individual brings to the workplace and providing equal opportunities for all.

Join us and take the first step towards a bright and fulfilling future.

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