Service Scheduling Manager

1 week ago

Adelaide, South Australia beBeeCoordinating Full time $65,000 - $70,000

As a Central Operations Manager, you will play a pivotal role in ensuring seamless coordination between customers, technicians, and internal departments.

Key Responsibilities:
  • Coordinate service and installation schedules
  • Assign tasks to technicians based on their location and availability
  • Communicate with customers to confirm bookings and job details
  • Update schedules when changes or urgent requests arise
  • Maintain accurate records and job information within the system
  • Regularly update technicians on job progress
  • Follow up on incomplete jobs or missing parts
  • Collaborate closely with operations, warehouse, and customer service teams to ensure efficient processes
Requirements:
  • Excellent organizational and administrative skills
  • Ability to multitask and resolve complex issues effectively
  • Strong communication skills – both written and verbal
  • Confidence in dealing with customers and resolving issues professionally
  • Intermediate-level proficiency in MS Office and experience using job management systems

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