Customer Service and Sales Representative

2 weeks ago


Adelaide, South Australia TSA Group Full time

Job Overview

TSA Group is seeking a highly motivated Sales and Customer Interaction Specialist to join our team. As a Sales and Customer Interaction Specialist, you will be responsible for providing exceptional customer service and selling solutions to everyday customers across Australia.

Key Responsibilities

  • Answer inbound calls from customers, representing and promoting a wide range of Telstra products and services.
  • Provide expert advice tailored to customer needs and lifestyles.
  • Use effective communication skills to empathize with and understand customers.
  • Confidently de-escalate any customer grievances.
  • Be flexible with hours to ensure we're there when our customers need us.

Requirements

  • Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation.
  • Strong computer literacy and multi-tasking abilities.
  • Self-motivation and a desire to push yourself to new heights.
  • Openness to learning new skills, implementing them, and celebrating your successes.
  • Resilience and the ability to perform at your best.
  • A solution-oriented mindset, always ready to resolve problems.
  • A fixed internet connection and a suitable work-from-home setup.

About Us

TSA Group is a vibrant workplace that offers a supportive team environment, unlimited earnings potential, and opportunities for career growth.



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