Operational Healthcare Specialist

18 hours ago

Melbourne, Victoria, Australia beBeeClinical Full time $140,000 - $170,000
Clinical Operations Manager Role Summary">

As a Clinical Operations Manager, you will oversee the day-to-day operations of our clinical team in Australia, ensuring quality standards are consistently met. You will lead, mentor, and support team leads and clinicians to achieve key performance indicators (KPIs) and professional growth.

This role requires strong leadership, coaching, and mentoring abilities, as well as excellent judgment, decision-making, and problem-solving skills. You will be responsible for implementing continuous improvement strategies to optimize clinical workflows and data management processes.

Key Responsibilities:

  • Oversight of daily clinical operations, guaranteeing quality standards and service level agreements (SLAs) are met.
  • Leadership, mentoring, and support for team leads and clinicians to attain KPIs and professional development.
  • Implementation of continuous improvement strategies to optimize clinical workflows and data management processes.
  • Coordination of scheduling for onsite sonographers in line with customer needs and business objectives.
  • Maintenance of strong communication channels between clinical teams and senior leadership.
  • Driving engagement, performance, and a culture of collaboration and accountability within the clinical team.
Required Skills and Qualifications

We seek an inspirational people leader who thrives in a fast-paced clinical environment and has a passion for delivering results. This role requires:

  • A minimum of 2 years' experience in a Team Lead or People Management position.
  • A background in a clinical or healthcare field, with cardiac experience being desirable.
  • Strong leadership, coaching, and mentoring abilities.
  • Excellent judgment, decision-making, and problem-solving skills.
  • Highly organized with excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office (Outlook, Word, Excel).
  • Alignment with expected behaviours and values: Agile & Innovative, Commitment, Generosity, Accountability, Teamwork, and Heart.
Benefits

This is an exciting opportunity to join a dynamic team that prioritizes employee well-being and offers opportunities for growth and development. We are an equal opportunity employer committed to attracting and retaining diversity in our workforce.

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