Healthcare Quality Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeHealthcare Full time $90,000 - $120,000
Job Title: Healthcare Quality Specialist

We are seeking an experienced Healthcare Quality Specialist to join our team. As a key member of our Quality & Safety team, you will play a vital role in supporting our Health Services and Home Care platforms to deliver safe, high-quality care.

About the Role:
  • You will lead the implementation of safety and quality systems, manage incidents and feedback, drive continuous improvement, and support audit, accreditation, and customer partnerships.
Key Responsibilities:
  1. Incident Management: Take an active lead in the determination and management of major and severe incidents, including follow-up reports and responses to regulatory bodies.
  2. Expert Advice: Provide expert guidance to operational teams on incident investigations, ensuring thorough analysis and timely resolution.
  3. Audit Support: Collaborate with the Accreditation and Quality Partner to support operational teams during accreditation and quality reviews.
  4. Action Plans: Develop and monitor realistic, measurable action plans within the Plan for Continuous Improvement (PCI).
  5. Clinical Audits: Conduct clinical audits and support teams in maintaining the PCI and Customer Risk Register.
  6. Risk Identification: Identify and document emerging risks, trends, and key themes from reported events across operational teams.
  7. Quality Insights: Translate key indicator data into actionable insights that drive measurable improvements in service quality and safety.
About You:
  • You must be a passionate and experienced Registered Division 1 Nurse or Allied Health Professional with current, unrestricted registration.
  • Bring a proactive, solutions-focused mindset and a strong commitment to quality and safety in healthcare.
  • Demonstrated experience with accreditation processes, including relevant industry standards.
  • Strong understanding of Quality Management Systems, continuous improvement, and risk management frameworks.
  • Excellent communication skills, with the ability to collaborate effectively with business leaders and stakeholders.
  • Strong interpersonal skills and the ability to work cross-functionally across diverse teams.
What We Offer:
  • A full-time role offering hybrid flexibility with three in-office days.
  • Support for infrequent travel as required.

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