Regional Retail Business Leader

23 hours ago

Melbourne, Victoria, Australia beBeeRetail Full time $80,000 - $125,000
Key Accountabilities:

The successful candidate will be responsible for leading the performance of their retail region, driving sales and profitability, developing customer-first teams, ensuring safe and compliant operations, and executing our omni-channel strategy.

This role is hands-on and store-focused, with meaningful time spent with Cluster Managers and Store Managers on the floor, coaching, developing, and solving problems side-by-side.

  • Lead with a strong store visit cadence, coaching Cluster, Store Managers and their teams to deliver outstanding customer experiences and commercial outcomes.
  • Own sales, wages, EBIT, expense, and trade KPI targets across the region, driving profitable growth and disciplined cost control.
  • Own store standards and customer satisfaction, ensuring every store executes product storytelling, visual merchandising, and service standards that bring our brand to life.
  • Take ownership of issues in the field and resolve them immediately where possible, escalating only when required.
  • Build, coach, and succession-plan for Cluster Managers and Store Managers, ensuring a pipeline of future-ready leaders.
  • Champion Click & Collect, Ship-from-Store, and omni processes, ensuring accuracy, speed, and compliance.
  • Safeguard stock, cash, and people through shrink reduction, loss prevention, WHS, and food safety standards.
  • Embed consistency across sales, operations, and compliance, simplifying where possible to make life easier for store teams.
  • Identify retail innovation opportunities, contribute to shaping strategy, and suggest improvements that scale growth.
  • Escalate issues and insights from the field to Support Office teams, collaborating to deliver fixes and continuous improvement.

About You:

We are looking for a highly skilled and motivated individual who is passionate about delivering exceptional customer experiences and driving business results. The ideal candidate will have a proven track record of success in a leadership role, with experience in managing multiple sites and teams.

You will be an innovative thinker, able to identify opportunities for growth and improvement, and develop solutions that drive business outcomes. Strong communication and interpersonal skills are essential, as you will work closely with cross-functional teams to achieve our goals.

What We Offer:

As a member of our team, you can expect a dynamic and supportive work environment, with opportunities for professional development and growth. We offer competitive compensation and benefits packages, as well as a range of employee perks and discounts.

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