Customer Interaction Specialist

7 days ago

Batemans Bay, New South Wales, Australia beBeeCustomerService Full time $69,264 - $84,492
Customer Service Representative

We are seeking a motivated and results-driven individual to join our team as a Customer Service Representative. This role is perfect for someone who enjoys interacting with people and providing exceptional customer service.

  • Provide excellent customer service via face-to-face, phone, and online interactions.
  • Explore new opportunities to find the right financial solutions that may improve customers' positions.
  • Utilize various technologies, systems, and digital platforms to manage customer relationships and resolve issues.

As a Customer Service Representative, you will be an ambassador of our brand, promoting a culture of excellence and integrity in all your interactions. You will work collaboratively with your Manager and team to achieve branch goals and objectives.

Key responsibilities include:

  1. Managing customer complaints and resolving issues in a timely and professional manner.
  2. Providing accurate and up-to-date information about products and services to customers.
  3. Building strong relationships with customers to increase loyalty and retention.

Requirements:

  • Experience in sales and service, preferably in retail, banking or hospitality industries.
  • Cash handling experience and an accurate eye for detail.
  • A learning mindset and ambition to build a career in the banking industry.

Benefits:

  • Opportunity to work in a dynamic and growing organization.
  • Competitive salary and benefits package.
  • Opportunities for professional development and advancement.

This is an exciting opportunity to join our team and make a real difference in people's lives. If you are passionate about delivering exceptional customer service and have a strong desire to grow and develop your career, then we want to hear from you

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