Sales Performance Leader

3 days ago

Melbourne, Victoria, Australia beBeeRetail Full time $110,000 - $130,000
Executive Retail Operations Manager

The primary objective of this role is to oversee the day-to-day operations of corporate boutiques across Australia, ensuring alignment with brand standards and SOPs.

  • Drive sales performance by analysing results, setting targets, and implementing sales improvement initiatives
  • Ensure consistent and premium visual merchandising across all retail locations
  • Recruit, onboard, and support high-performing Boutique Managers and retail teams
  • Conduct regular performance reviews and implement development plans to build team capability
  • Oversee training programs and ensure compliance with all learning and development initiatives
  • Monitor boutique staffing levels and rosters to maximise customer service and productivity
  • Manage financial reporting in collaboration with the Brand Manager
  • Ensure exceptional customer service standards are maintained and escalated issues are resolved promptly

Key Qualifications:

  • Tertiary qualifications in Business management or a related field preferred
  • Minimum 8 years retail management experience in the high-range sector preferable
  • Multi-site or Area Management experience essential
  • Highly developed and proven customer service skills
  • Excellent computer literacy skills: Word, Excel, Outlook
  • Excellent organisational and time management skills
  • Excellent oral and written communication skills
  • Strong numerical and financial skills
  • Strong analytical and problem solving skills
  • Energy, drive and enthusiasm
  • Proven experience achieving sales targets
  • Ability to prioritise and work well under pressure
  • Strong leadership ability
  • Ability to train, develop and coach others

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