Maintenance Director

1 week ago

Sydney, New South Wales, Australia beBeeMaintenance Full time $90,000 - $120,000
Maintenance Manager Role

We are seeking an experienced Maintenance Manager to join our team. In this role, you will play a crucial part in ensuring the smooth operation of our maintenance programs.

About the Job:

  • Lead and manage maintenance programs for our customers and accounts
  • Deliver exceptional customer service outcomes to all stakeholders
  • Complete and provide key customer reporting as needed
  • Reconcile issued work authorities
  • Distribute maintenance services according to policy/procedures
  • Authorize and manage repairs and maintenance to ensure timely and cost-effective resolutions
  • Collaborate with suppliers on product diagnostics
  • Provide expertise as a Maintenance SME for commercial vehicles
  • Maintain data integrity within the ERP by completing maintenance coding according to policy
  • Manage maintenance inclusions/exclusions, ensuring customers are informed of charges
  • Develop and maintain good relationships with key account managers
  • Participate in team activities to improve delivery of services
  • Support the business by participating in initiatives and projects as required

To succeed in this role, you will need:

  • Trade qualification in motor mechanics or similar
  • Heavy commercial vehicle experience
  • Moderate to advanced computer skills specifically in Excel
  • SME related experience
  • Experience in a similar role with prior experience in case management

Benefits:

  • Additional annual leave days
  • Paid parental leave for primary carers
  • Healthcare benefits
  • Flexible working arrangements
  • An extensive range of employee benefits

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