Technical Service Coordinator

3 days ago

North Sydney Council, Australia beBeeServiceDelivery Full time $90,000 - $120,000
Job Title

A dynamic Service Delivery role awaits an experienced professional.

Key Responsibilities:

  • Coordinate technology service delivery to meet client expectations.
  • Monitor service performance against agreed-upon SLAs.
  • Collaborate with internal teams to resolve service delivery issues promptly.
  • Maintain clear and effective communication with stakeholders.
  • Provide regular updates and reports on service delivery metrics.
  • Identify opportunities for process improvements to enhance service quality.
  • Ensure compliance with company policies and industry standards.
  • Support project teams in achieving successful service transitions.

Requirements:

  • Relevant experience in service delivery within the Technology sector.
  • Strong organisational and problem-solving skills.
  • Excellent communication and stakeholder management abilities.
  • Knowledge of service level agreements (SLAs) and performance monitoring.
  • A proactive approach to identifying and resolving service challenges.

Benefits:

  • A competitive daily rate depending on experience.
  • The opportunity to work with a respected organisation in the Technology sector.
  • A collaborative and professional work environment.
  • The chance to contribute to impactful technology projects and service improvements.

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