
Technical Support lead
3 weeks ago
Join to apply for the Technical Support lead role at Ceragon Networks
Ceragon Networks Ltd. ( NASDAQ: CRNT ) is the global innovator and leading solutions provider of 5G wireless transport. We help operators and other service providers worldwide increase operational efficiency and enhance end customers' quality of experience with innovative wireless backhaul and fronthaul solutions.
This role is part of our Oceania Customer Support Team reporting to Customer Support Head with in APAC and leading local technical support team to continue organisation's technical growth within the region.
Responsibilities Of Technical Support Lead- Provide technical support to field and customer teams during Microwave Installation & commissioning and Cell site routers.
- Coordinate with vendors and operation management and perform appropriate analysis of microwave projects.
- Conduct Software Upgrades on Microwave Network Elements and Network Management System's in customer network.
- Monitor and Service Microwave, Cellsite Router and Network Management systems
- Diagnose and come up with Root Cause Analysis and Break fix solutions for trouble tickets by actively troubleshooting the equipment
- Run tests, complete reports and update existing systems
- Conduct fault diagnosis, repair, resolve or replace faulty equipment
- Conduct Performance Analysis of MW elements in the network to ensure the network is maintained with at most quality
- Coordinate with customer design teams to complete link designs, detailed designs and assist team lead in preparing design packs
- Coordinate with customer provisioning teams to ensure configuration on Microwave elements are provisioned as per configuration standards defined.
- Assist customers to ensure technical efficiencies are in place in microwave program
- Lead other engineers locally in Australia and offshore as part of day to day activities and development programs
- Administer and conduct training programs for internal/external customer.
- Train to be part of next level Technical Leadership team and potentially Customer Support Head for APEI
- Bachelor's degree in telecom engineering or related
- Natural Leader, ability to take next level leadership role in near and long term future
- 10+ years of telecom engineering experience with 7+ years of network management system working experience
- Strong understanding of the various manufacturing technologies and techniques employed in microwave
- Working knowledge of electromagnetics, Cellsite Routers antennas and microwave design
- Hands on experience with tools, test equipment, and hardware installation, commissioning and troubleshooting
- Experience with microwave design software is a plus (pathloss, Atoll, etc)
- Experience coordinating engineering program management activities is a plus
- Ability to multitask and liaise with professionals in different fields.
- Work flexibility of night time shift and travel
Location: Sydney, New South Wales, Australia
#J-18808-Ljbffr
-
Technical Support lead
3 weeks ago
North Sydney Council, Australia Ceragon Networks Full timeJoin to apply for the Technical Support lead role at Ceragon NetworksCeragon Networks Ltd. ( NASDAQ: CRNT ) is the global innovator and leading solutions provider of 5G wireless transport. We help operators and other service providers worldwide increase operational efficiency and enhance end customers' quality of experience with innovative wireless backhaul...
-
Technical Lead
7 days ago
North Sydney Council, Australia Nine Full time $120,000 - $180,000 per yearCompany DescriptionNine is Australia's largest locally owned media company. Working at Nine, you'll have access to a unique range of experiences and opportunities, helping drive the success of the country's most trusted television, radio, digital and publishing brands.Our content reaches almost every Australian - meaning what we do has real impact. We bring...
-
Technical Lead
3 weeks ago
North Sydney Council, Australia Jacobs Full timeOverviewJacobs is seeking a motivated Technical Leader to join our dynamic APAC Transmission and Distribution team in New South Wales. As Technical Leader for Transmission Lines, you''ll spearhead planning, design, and construction of cutting-edge overhead transmission line projects across Australia. You''ll have quality control and process improvement...
-
Technical Lead
3 weeks ago
North Sydney Council, Australia Jacobs Full timeOverviewJacobs is seeking a motivated Technical Leader to join our dynamic APAC Transmission and Distribution team in New South Wales. As Technical Leader for Transmission Lines, you''ll spearhead planning, design, and construction of cutting-edge overhead transmission line projects across Australia. You''ll have quality control and process improvement...
-
Technical Solutions Lead
3 weeks ago
North Sydney Council, Australia AirTrunk Full timeOverviewAirTrunk is Asia Pacific & Japan's (APJ) largest, most innovative, and rapidly growing data centre company.AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region's digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our...
-
Technical Solutions Lead
3 weeks ago
North Sydney Council, Australia AirTrunk Full timeOverviewAirTrunk is Asia Pacific & Japan's (APJ) largest, most innovative, and rapidly growing data centre company.AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region's digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our...
-
Technical Delivery Lead
2 weeks ago
North Sydney Council, Australia NSN Australia Pty. Ltd Full time $70,000 - $120,000 per yearAs a Technical Delivery Lead at Nokia, you will be responsible for delivery of cloud solutions across the region. You will ensure these projects are completed on schedule, adhere to high-quality standards, and achieve both operational efficiency and customer satisfaction, all while staying within budget and scope. Strong technical expertise and excellent...
-
Technical Sales Lead
2 weeks ago
North Sydney Council, Australia beBeeTechnical Full time $110,000 - $120,000Job OpportunityThis role will lead the technical aspects of a sales campaign, supporting partners and internal teams through direct engagement with end users. The successful candidate will use in-depth industry knowledge to uncover customer business issues and suggest improvements.Key Responsibilities:Align Business ObjectivesFacilitate workshops to discover...
-
AWS Senior Technical Lead
3 weeks ago
North Sydney Council, Australia ClearCompany Full timeAs a Senior Technical Lead, you'll be at the heart of our technology team, guiding a group of talented technical leads to deliver high-quality software solutions across both internal and customer-facing applications.This role is perfect for someone with a deep passion for Cloud, Web, and API development, combined with a strong focus on technical excellence,...
-
AWS Senior Technical Lead
1 week ago
North Sydney Council, Australia ClearCompany Full timeAs a Senior Technical Lead, you'll be at the heart of our technology team, guiding a group of talented technical leads to deliver high-quality software solutions across both internal and customer-facing applications.This role is perfect for someone with a deep passion for Cloud, Web, and API development, combined with a strong focus on technical excellence,...